Tag: patients

Tips To Keep Patients And Staff Safe During COVID-19

  Healthcare practices around the world have been impacted by the Coronavirus…

Phil Cohen Phil Cohen

Who is Healthcare Delivery Really About?

Our final session of the 2015 Telluride Experience kicks off in Napa,…

Tracy Granzyk Tracy Granzyk

Three Research Techniques For Patient Experience Breakthroughs

So an anthropologist walks into a doctor’s office… No, this is not…

Christopher G. Fox Christopher G. Fox

Internet Marketing and Healthcare’s Digital Decision Makers

The profound influence of the Internet in American society is drawing healthcare…

Stewart Gandolf Stewart Gandolf

Should Physicians Profile Our Patients?

Profiling in this country is highly discouraged and is illegal in many…

Michael Kirsch Michael Kirsch

Marketing Shared Appointments: Paradigm Shift in Healthcare [Podcast]

In this Marketing Podcast, Healthcare Success Co-Founder Lonnie Hirsch and author and…

Lonnie Hirsch Lonnie Hirsch

Social Media Is Bad for Relationships

It’s a proposition that was very firmly put to me recently in…

Paul Tunnah Paul Tunnah

The 80-20 Rule and Disruptive Healthcare Professionals

A colleague forwarded on a momentarily disheartening clip from the Washington Post…

Tracy Granzyk Tracy Granzyk

Why Doctors Need To Listen To And Understand The Patient’s “Perspectives” – A True Story

Perhaps the most fundamental principle of “patient-centered care” is for clinicians to…

Steve Wilkins Steve Wilkins