What Patients Want… Online Access to Data!
New survey results highlight the disconnect between what patients want and what…
National Strategy for Suicide Prevention
My first COO role was at a large acute psychiatric hospital and…
Social Media: The Good, The Bad & The Ugly
I came across something new for my presentation that I call the…
Meaningful Use: Transforming Patient Engagement
This morning I sent out a press release for Tower and also want to…
10 Innovative Ways to Improve the Patient Experience
Catalyst surveyed 400 Baby Boomer patients and came up with a list…
Nursing Experts Release Guiding Principles for Patient Engagement
The Nursing Alliance for Quality Care (NAQC) released Guiding Principles for Patient Engagement, a list…
What Low Income Patient’s Want From Their Experience With Providers!
I seem to be sharing a lot of stats lately, but stats…
Hospital Ratings on Patient Experience
Yesterday I came across Business Over Broadway's really cool Map of US…