Looking for Lucrative Customers: Hospital Marketing Gets Serious
Are you commercially insured with cancer, heart disease or an orthopedic problem?…
Study: Emergency Dept. Performance Measure Quite Stable among Safety Net, Other Hospitals
Posted in CMSHealthcare Policy & The MediaKnowledge & MedicineScience & Research Posted…
Hospitals Competing for Patients
Not on price. Or on quality. Just amenities. (See our previous explanation…
Listening: The Most Vital Skill A Caregiver Can Have
As healthcare professionals, it’s easy for physicians and other caregivers to adopt…
How Do Hospital CEOs Evolve in Today’s Market?
In a previous post I mentioned that 80% of CEOs say the…
Patient Safety Toolkits from AHRQ
The Agency for Healthcare Research and Quality (AHRQ) has sets of toolkits…
The Patient’s Checklist
I've always promoted self and family advocacy in healthcare situations. As an…
Medical Tourism Has Come to the U.S.A.
This Health Alert comes exclusively from an article by Nina Bernstein in…
Hospital Customer Service Programs Taking Off …
Hospital Customer Service … a disappearing Oxymoron. Hospital Customer Service is getting…
Report: Avoidable ‘Never Events’ Increase in Minnesota Hospitals
Posted in CorporateHealthcare Policy & The MediaKnowledge & MedicinePharma & DevicesCorporateHealthcare Policy…