Why did WellPoint buy 1-800-Contacts?
Some folks are scratching their heads over health insurer WellPoint’s plan to…
Sorry Works! Helping Healthcare Handle Crises
Doug Wojcieszak is the founder of Sorry Works! , an organization…
Liberating Structures to Create Enduring Culture Change: The Superbug Story
This is a two-part post. Part 1 features how Liberating Structures (LS)…
Improving Patient Satisfaction: What’s Holding Doctors Back?
Some time ago, I endured a medical staff meeting, where attendance is…
Implementing Kaizen for a Lean Health Care Transformation
Having recently attended a meeting for the American College of Healthcare Executives,…
Nominate a Young Health Care Leader For a $40,000 Prize
The Robert Wood Johnson Foundation (RWJF) will issue Young Leader Awards to…
Medical Bills Going Down If You Pay Cash – Way Down
Medical Bills Going Down as Docs and Hospitals Start to Discount…
Are Physician Extenders Up to the Task?
The Affordable Care Act is predicted to result in a tremendous, rapid…
Better Patient Satisfaction – Which Model to Follow?
Patient satisfaction is an important element of medical care. Patient satisfaction is…
States Should Stop Diverting Stop-Smoking Money
The states and cigarette industry have a symbiotic relationship. Tobacco companies have…
