Our final session of the 2015 Telluride Experience kicks off in Napa, CA this week. Our final session of the 2015 Telluride…
A Tale of Two Gowns: The Patient Experience
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I attended the Patient Experience, Empathy and Innovation Summit hosted by the Cleveland Clinic in May. I attended the Patient Experience, Empathy…
A colleague forwarded on a momentarily disheartening clip from the Washington Post last week. A colleague forwarded on a momentarily disheartening clip from…
Shark Tank billionaire Mark Cuban waded into the healthcare conversation last week and lit up the Twitterverse. While the topic – patient engagement…
The stories shared during this year’s Patient Safety Awareness Week (#PSAW2015) were inspiring! In ETY’s Why Patient Safety Week Matters, Carole Hemmelgarn, Patient…
A friend sent a link to the post “7 Cultural Concepts We Don’t Have in the US” over the holidays this year and…
Of all the books on my nightstand, Timothy Wilson’s, Redirect: Changing the Stories We Live By, has quickly risen to the top…
The cab driver that took me to the Cincinnati airport as I left the HPI Safety Summit last week was from Ethiopia….
As the Ebola virus lands closer to home, it has been disappointing to watch the hype, inaccuracies and blame circulating in various…