Our final session of the 2015 Telluride Experience kicks off in Napa, CA this week. Our final session of the 2015 Telluride…
A Tale of Two Gowns: The Patient Experience
4 Mins read
I attended the Patient Experience, Empathy and Innovation Summit hosted by the Cleveland Clinic in May. I attended the Patient Experience, Empathy…
A colleague forwarded on a momentarily disheartening clip from the Washington Post last week. A colleague forwarded on a momentarily disheartening clip from…
Taking Patient Engagement Into the Shark Tank
3 Mins read
Shark Tank billionaire Mark Cuban waded into the healthcare conversation last week and lit up the Twitterverse. While the topic – patient engagement…
The stories shared during this year’s Patient Safety Awareness Week (#PSAW2015) were inspiring! In ETY’s Why Patient Safety Week Matters, Carole Hemmelgarn, Patient…
A friend sent a link to the post “7 Cultural Concepts We Don’t Have in the US” over the holidays this year and…
Of all the books on my nightstand, Timothy Wilson’s, Redirect: Changing the Stories We Live By, has quickly risen to the top…
The cab driver that took me to the Cincinnati airport as I left the HPI Safety Summit last week was from Ethiopia….
Calling for Responsible Healthcare Journalism
5 Mins read
As the Ebola virus lands closer to home, it has been disappointing to watch the hype, inaccuracies and blame circulating in various…