Today’s patients have been exposed to numerous possibilities besides the ones which our forefathers would know of. This exposure has empowered this generation of patients to ask for better care, better facilities, cheaper alternatives, and more useful ways of using technology to provide healthcare as well as healthcare information. However, in spite of large amounts of information available today, a big problem that exists today is that the information is not necessarily usable when it is most needed.
- Diagnosis and information gathering
- Finding a Provider
- Soliciting Second Opinion
- Accepting a diagnosis
- Participation in research
- Being an champion or advocate
True engagement comes about through two-way, mutually beneficial
Technology must look to create multiple ways to facilitate both formal and informal Patient- Provider Communication. The telephone made a huge impact on the way we communicate, and so did email. Newer technologies must be used to offer ease of use, larger acceptance and lower costs. Many providers today communicate with their patients using skype, google chat and even facebook. Technologies must build on such success stories.
Technology Vendors must work together to create Health Information Exchanges(HIE’s) based on interlinking of Electronic Medical Records, Electronic Health Records, Laboratory Data and Patient Health Records across Providers and Patients.
HIE’s must be designed with Programming Interfaces and sufficient freedom to allow Technology Enthusiasts and Innovators to be able to create novel ways of using and sharing the vast volume of data within HIE’s as long as patient and provider confidentiality is not compromised.