By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: HealthCare Social Media Trolls and Customer Unlikes
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Social Media > HealthCare Social Media Trolls and Customer Unlikes
Social Media

HealthCare Social Media Trolls and Customer Unlikes

thielst
thielst
Share
4 Min Read
SHARE

I came across a couple of blog posts that address some of the more uncomfortable social media issues, so this post goes along with my firm belief that we should always explore the good, the bad and the ugly. Because, that is how we can truly improve!

I came across a couple of blog posts that address some of the more uncomfortable social media issues, so this post goes along with my firm belief that we should always explore the good, the bad and the ugly. Because, that is how we can truly improve!

Gbu
Ragan’s Healthcare Communication News brings us a really good guide on responding to ill-tempered trolls who hide behind anonmity to make online attacks at others.  Think about it… would some of these people use the same words and tone if they were speaking to our face or if we could identify them?  Probably not.  

The Huffington Post believes this is just the way it is, but I’m one of those who believes we should mature and put our names and virtual faces to our comments.  Otherwise, I can’t really trust what the person leaving the comment is sharing – and this goes for overly good or bad comments.  As for ugly, there isn’t really a need for this.

More Read

Support Critical When Treating Mental Health
How Social Media is “Consumerizing” Healthcare
Carousel: Your New Weapon in Facebook Marketing
The Healthcare Hashtag Project: #Ebola
First Edition of HealthCare Social Media Review! Request for Submissions!

The second post comes to us from the Harvard Business Review Blog Network and is about social breakups.  Brands are flocking to engage with consumers on social media, but some have missed the point about engagement and building virtual relationships. Too many brands are confusing their social media campaigns with just another billboard opportunity to throw information out.  They will soon find they are being dumped by consumers who aren’t interested in the noise and flood of irrelevant and uninteresting information.

Since we are on the subject, I also want to throw in some personal branding advice because I’ve already dumped one LinkedIn connection and am about to dump two others.  The reason, too much, irrelevant and un-interesting information being sent out as LinkedIn updates.  My guess is that these individuals have their Tweets also going out as LinkedIn updates.  The result is I can’t see what my other connections are up to because my tweet deck is full of noise from a few.  Since I can’t shut of their updates and still be friends, they may soon find themselves as being dumped.  (And, one is suppose to be a social media “guru”!)

My advice is to be considerate and thoughtful when you are setting up your social media settings, otherwise you put your virtual reputation at risk.  Remember, managing your in-person and virtual reputation is a must.

And one more thing…  🙂

For those of you who have stuck with as this turned into a vent, I share some perhaps really important social media risk management advice.  If you are a provider, be very careful placing offers to promote your services on Groupon or even FourSquare. Fierce had an article not long ago on how deep discounts on clinical services could create some anti kickback troubles for physicians, hospitals and other providers.  I think a discount in the gift shop or dining room is a great thing, but beyond that … speak to your attorney first.

Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

dental care
Importance of Good Dental Care for Health and Confidence
Dental health Specialties
October 2, 2025
AI in Healthcare
AI in Healthcare: Technology is Transforming the Global Landscape
Global Healthcare Policy & Law Technology
October 1, 2025
Choosing the Right Swimwear for Health and Safety
News
September 30, 2025
sports concussions
Concussion In Sports: How Common They Are And What You Need To Know
Infographics
September 28, 2025

You Might also Like

Write Your Way to Wellness: The Best (free!) Website & Blog Creators for Caregivers

August 30, 2012
BusinessHealth careHospital AdministrationSocial Media

5 Effective Ways to Market Healthcare to Millennials

November 20, 2017
Social Media

Facebook or Blog …. Healthcare and Social Media

April 2, 2012
HIS
eHealthMedical InnovationsMobile HealthPublic HealthSocial MediaTechnology

Just-in-Time Health Information Systems Are Coming: Are You Ready?

June 27, 2013
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?