What Do Patients Want From Social Media? And What Should They Want?

HealthcareIT News summarizes six points from a talk by Jessie Gruman, president of the Center of Advancing Health. Gruman’s had cancer four times, so has ample personal expertise on the topic.

I agree with many but not all of her points, and would add one or two more. Her six objectives are:

HealthcareIT News summarizes six points from a talk by Jessie Gruman, president of the Center of Advancing Health. Gruman’s had cancer four times, so has ample personal expertise on the topic.

I agree with many but not all of her points, and would add one or two more. Her six objectives are:

1. To find information quickly –specific answers on specific topics
2. To have information streamlined –to make it easy to find and understand
3. A clear understanding of the aging population –such as that not all seniors have adult children who can help them with social media
4. To be engaged –since most patients don’t really keep up to date
5. To help with the practical parts of care –such as payment and paperwork
6. To help with the healing process –to help patients take care of themselves