By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    An Expert’s Guide To Building and Improving Endurance
    June 30, 2022
    medical assistants
    What Do Medical Assistants Do On a Day to Day Basis?
    April 5, 2022
    superfoods to help with prostate health
    10 Healthy Foods That Can Help Protect Your Prostate
    August 29, 2022
    Latest News
    5 Steps to a Promising Career as a Healthcare Administrator
    August 3, 2025
    Why Custom Telemedicine Apps Outperform Off‑the‑Shelf Solutions
    July 20, 2025
    How Probate Planning Shapes the Future of Your Estate and Family Care
    July 17, 2025
    Beyond Nutrition: Everyday Foods That Support Whole-Body Health
    June 15, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    healthcare cost crisis
    What If the Health Care Cost Crisis Solves Itself?
    May 11, 2013
    Do You Need Life Insurance? What Does It Cover?
    December 23, 2022
    HIE metal plans
    The Four “Metal Plans” of Health Insurance Exchanges
    May 28, 2013
    Latest News
    How IT and Marketing Teams Can Collaborate to Protect Patient Trust
    July 17, 2025
    How Health Choices and Legal Actions Intersect After an Injury
    July 17, 2025
    How communities and healthcare providers can address slip and fall injuries with legal awareness
    July 17, 2025
    Let Your Lawyer Handle the Work Before You Pay Medical Costs
    July 6, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: Age of the Healthcare Consumer
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Age of the Healthcare Consumer
eHealth

Age of the Healthcare Consumer

thielst
thielst
Share
2 Min Read
SHARE

A recent Harris Poll had some great data, but one point struck me as particularily funny.  Well, it really isn’t funny, but it is ironic.  The data point is that of 84% of Americans who visited a doctor’s office within the past year, nearly half (47%) reported being very satisfied with their last medical visit.

A recent Harris Poll had some great data, but one point struck me as particularily funny.  Well, it really isn’t funny, but it is ironic.  The data point is that of 84% of Americans who visited a doctor’s office within the past year, nearly half (47%) reported being very satisfied with their last medical visit.  What is funny (ok, ironic) is that it is the same rate as consumers who were very satisfied with their last car purchase.

Really??  Are our patients just as satisfied with their last medical visit as they are with car purchases? Of all the data that I see, this by far has to be one that starts us over the tipping point.  At least I hope so!

Other findings of particular interest to me were:

More Read

The 5 Biggest Challenges Healthcare Leaders are Facing in 2015
Facial Recognition Moves Into Advertising–What About Privacy?
Keeping it Real
10 Conversion Boosters for Physician Websites
Doctor/Patient Relationship: 7 Ways to Maintain Patient Interaction in the Age of the EHR
  • Online access to medical records is available to 17% of patients
  • 32% of patients consider online access to medical records as very important and 33% see it as important; however, it is not available to these consumers.
  • Email access to doctors — 12% of patients have it; 23% consider it very important and 30% consider it important
  • Online appointment setting — 11% have it, 21% consider it very important, 30% feel it is important
  • Online billing and payments — 10% have it, 21% consider it very important and 29% feel it is important
  • Online cost estimator — 6% have been offered this service and just over three of five patients are without the services, but describe it as either very important (26%) or important (36%)

What do you think?  Is this really ironic?  Or is it funny, or perhaps even sad?

TAGGED:doctor/patient relationship
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

technology in medical research
The Tools Helping Medical Researchers See the Full Picture
News Technology
August 3, 2025
5 Steps to a Promising Career as a Healthcare Administrator
5 Steps to a Promising Career as a Healthcare Administrator
Health
July 31, 2025
holistic dental
Holistic Dentist Services Are Natural and Safe
Dental health Specialties
July 28, 2025
botox certification
Help Improve People’s Skin Health Via Botox Certification
Skin Specialties
July 22, 2025

You Might also Like

Addiction: The Road to Recovery After the Hospital

November 24, 2015
remote diagnostics
eHealthMobile HealthRemote Diagnostics

High Quality, Low Cost HealthCare Video Interview Series: Dr. Ivana Schnur Explains Sense.ly’s Remote Assesment Hub

May 7, 2013

EHR Innovators Part 2: drchrono

April 1, 2012

Apple Watch: A Key Player in Healthcare Technology

February 23, 2016
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?