By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    bowl of vegetable salad
    Raw Foods: benefits and harms
    November 9, 2021
    pros and cons of the keto diet
    Read This Before You Follow the Keto Diet
    May 18, 2022
    spinal cord injuries
    4 Potential Causes of Spinal Cord Injuries (and How to Seek Compensation)
    May 25, 2022
    Latest News
    7 Most Common Healthcare Accreditation Programs: Which Should You Use?
    August 20, 2025
    Hospital Pest Control and the Fight Against Superbugs
    August 20, 2025
    Hygiene Beyond The Clinic: Attention To Overlooked Non-Clinical Spaces
    August 13, 2025
    5 Steps to a Promising Career as a Healthcare Administrator
    August 3, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    TBI: Some Surprising Statistics
    February 9, 2016
    Your Keys to Safer, Even More Secure Healthcare Cloud Services
    January 13, 2015
    4 Career Options in Healthcare Industry that Combine Big Data & Healthcare
    February 5, 2021
    Latest News
    How Social Security Disability Shapes Access to Care and Everyday Health
    August 22, 2025
    How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
    August 22, 2025
    How One Fall Can Lead to a Long Road of Medical Complications
    August 22, 2025
    How IT and Marketing Teams Can Collaborate to Protect Patient Trust
    July 17, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: Age of the Healthcare Consumer
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Age of the Healthcare Consumer
eHealth

Age of the Healthcare Consumer

thielst
thielst
Share
2 Min Read
SHARE

A recent Harris Poll had some great data, but one point struck me as particularily funny.  Well, it really isn’t funny, but it is ironic.  The data point is that of 84% of Americans who visited a doctor’s office within the past year, nearly half (47%) reported being very satisfied with their last medical visit.

A recent Harris Poll had some great data, but one point struck me as particularily funny.  Well, it really isn’t funny, but it is ironic.  The data point is that of 84% of Americans who visited a doctor’s office within the past year, nearly half (47%) reported being very satisfied with their last medical visit.  What is funny (ok, ironic) is that it is the same rate as consumers who were very satisfied with their last car purchase.

Really??  Are our patients just as satisfied with their last medical visit as they are with car purchases? Of all the data that I see, this by far has to be one that starts us over the tipping point.  At least I hope so!

Other findings of particular interest to me were:

More Read

Image
Integrative Medicine Part III – Humanism In Medical Care
Collaborating with Patients in the Digital Information Age
Even More Proof That Google Deserves Your Medical Marketing Dollars
Dispelling the Myths of a Healthcare IT Investment ‘Bubble’
Myth: Frequent ER Users Don’t Use Primary Care
  • Online access to medical records is available to 17% of patients
  • 32% of patients consider online access to medical records as very important and 33% see it as important; however, it is not available to these consumers.
  • Email access to doctors — 12% of patients have it; 23% consider it very important and 30% consider it important
  • Online appointment setting — 11% have it, 21% consider it very important, 30% feel it is important
  • Online billing and payments — 10% have it, 21% consider it very important and 29% feel it is important
  • Online cost estimator — 6% have been offered this service and just over three of five patients are without the services, but describe it as either very important (26%) or important (36%)

What do you think?  Is this really ironic?  Or is it funny, or perhaps even sad?

TAGGED:doctor/patient relationship
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

engineer fitting prosthetic arm
How Social Security Disability Shapes Access to Care and Everyday Health
Health care
August 20, 2025
a woman explaining the document
How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
Public Health
August 20, 2025
physiotherapist at work
How One Fall Can Lead to a Long Road of Medical Complications
Health care
August 20, 2025
Common Healthcare Accreditation Programs
7 Most Common Healthcare Accreditation Programs: Which Should You Use?
Health News
August 20, 2025

You Might also Like

Hospital CEO Sees the Impact of Telestroke Firsthand

December 6, 2011
eHealthMedical Records

Electronic Medical Records Holds Doctors Hostage

November 11, 2012

Doctor/Patient Relationship-Are the Surveys Accurate?

February 6, 2013
Image
Global HealthcareMobile HealthNews

Mobile Health Around the Globe: Bangladesh Maternal Mobile Health Service Aims to Reach 2 Million Moms

February 18, 2013
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?