Business
607 views

Huddle for Excellence In Healthcare Delivery

Christopher G. Fox - August 13, 2015

The question “would you recommend us to a friend?” has become ubiquitous. Across industries, including healthcare, businesses ask this question to capture a simple metric. called the…

Business
421 views

Three Research Techniques For Patient Experience Breakthroughs

Christopher G. Fox - July 24, 2015

So an anthropologist walks into a doctor’s office… No, this is not the set up to a joke. Instead, it’s the start of an intensive process that…

Business
625 views

A 12-Point Checklist For Healthcare Web Content Management

Christopher G. Fox - June 25, 2015

Choosing the right web content management solution can be stressful for many medical practices and hospitals. Marketing and patient education teams come to the table with a…

The Healthcare Omnichannel Challenge
Medical Innovations
3937 views
Medical Innovations
3937 views

The Healthcare Omnichannel Challenge

Christopher G. Fox - May 13, 2015

While e-commerce and online banking have given their respective industries a significant omnichannel boost, healthcare, especially on the provider side, has a steep hill to climb in…

How to Progress Towards a “Prevention-Based Society”
Policy & Law
572 views
Policy & Law
572 views

How to Progress Towards a “Prevention-Based Society”

Christopher G. Fox - April 30, 2015

Surgeon General Vivek Murthy wants to move U.S. health care toward a ‘prevention-based society,’ according to a recent interview in The Washington Post. He calls for every…