Patient-Centered Physicians Have Lower Diagnostic Testing Costs
Business
421 views
Business
421 views

Patient-Centered Physicians Have Lower Diagnostic Testing Costs

Steve Wilkins - April 25, 2014

For many physicians, the term “patient-centered” conjures up fears of longer office visits and patients demanding expensive diagnostic tests and procedures they don’t need. For many physicians,…

Hospital Administration
388 views

The Power of Conversations Between Physicians and Patients

Steve Wilkins - March 17, 2014

People always ask me how I got started with my work in physician-patient communications. Like so many people, I had a story that I felt needed to…

Paternalist vs. Patient-Centered Approach to Patient Engagement
Business
779 views
Business
779 views

Paternalist vs. Patient-Centered Approach to Patient Engagement

Steve Wilkins - March 4, 2014

I am always a bit ambivalent about coming off as “too preachy.” I am at an even greater loss as to when it’s OK to find fault…

Practical Advice for HIMSS 2014 Attendees
Business
347 views
Business
347 views

Practical Advice for HIMSS 2014 Attendees

Steve Wilkins - February 21, 2014

HIMSS14, the big conference for all things dealing with health IT, is right around the corner. It’s a great conference – wish I could attend this year.…

Hospital Administration
611 views

We Have Been Socialized to Be Passive Patients – But That Doesn’t Mean We Aren’t Engaged

Steve Wilkins - January 26, 2014

In a recent email exchange, the physician I was corresponding with wrote “many people [that] go to see doctors are not engaged in their health.”  My normal…

Business
365 views

Satisfaction with Provider Communication Is Lower in Patient Center-Medical Homes

Steve Wilkins - January 12, 2014

A recent blog headline on the Patient-Centered Primary Care Collaborative (PCPCC) recently caught my attention. It was entitled Patient Satisfaction With Medical Home Quality High.  I was…

Business
298 views

The Typical Physician Misses Hundreds of Opportunities to Engage, Empower and Excite Patients Every Day

Steve Wilkins - December 17, 2013

Did you know that on a typical day in the office seeing patients, the average physician misses hundreds of opportunities to engage, activate patients and excite their…

Hospital Administration
412 views

Stop Blaming the Patient and Fix the Real Problem – Poor Physician-Patient Communications

Steve Wilkins - December 8, 2013

Yet another in a seemingly endless series of articles blaming patients for all that’s wrong in health care is running in Modern Healthcare.  The 3-part series entitled…

Business
408 views

Engage Your Patients and Members Where They Are – Not Where You Wish They Were

Steve Wilkins - November 23, 2013

Not long ago, Lloyd Dean, president and CEO of the San Francisco-based health care-system Dignity Health announced the Dignity Health and Box Patient Education App Challenge. In…

The Myth of Patient-Centered Care
Hospital Administration
601 views
Hospital Administration
601 views

The Myth of Patient-Centered Care

Steve Wilkins - November 15, 2013

I can’t think of any strategic initiative in recent time with more potential to engage and active patients, improve patient health outcomes and enhance patient experiences than…