Steve Wilkins

50 Articles

Shared Decision Making: Not Ready For Prime Time

When it comes to delivering truly patient-centered care…how are providers supposed to…

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HIT-Driven Patient Engagement Is A Bust: Try Developing Doctor-Patient Relationships First

I hate saying I told you so. But to quote myself: "Patient…

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Doctor/Patient Relationship-Are the Surveys Accurate?

We have all seen them.  You know…those charts showing us how satisfied…

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Want Your ACO To Succeed? …Focus On Improving Doctor/Patient Communication

The basic premise of the Accountable Care Organizations is simple enough.  By…

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The 10 Commandments of Patient Engagement

As a patient, care giver, researcher and a human being, here ‘s…

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What Are Your Personal Health Goals?

Face it.  We all have personal health goals.  We may not share…

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Wonder What Your Doctors And Patients Talk About…Or Don’t Talk About…Behind Closed Exam Room Doors?

Soon you can stop wondering…For the most us, our first patient experience…

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Would Increased Reimbursement And Longer Visits Improve Physician-Patient Communications?

In a word…no.It has been said that a physician’s patient communication skills…

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What Kinds of Patient Experiences Are Occurring in Your Doctors’ Offices?

Hint: They Aren’t As Good As Your HCAHPS Scores Suggest Hint: They…

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Why You Should Ask Your Doctor To Show You Any “Alerts” In Your Electronic Medical Record

Electronic medical records (EMRs) make a lot of sense.  Ideally they capture,…

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