Health information technology is seen by many in the US health care industry as indispensable.  To such true believers, it is impossible for providers to deliver high…

Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the patient’s perspective regarding key aspects of a care episode.Here’s a real life example…

If patient-centered care is supposed to be about “respecting the patient’s perspective” where possible, as well as a measure of high quality health care, then why are…

Can you say “reactance”?  Don’t feel bad, I wasn’t familiar with the term either until recently.  But as you will see, anyone that has ever been a…

A lot of physicians are having problems meeting Meaningful Use Stage 2, particularly the requirement which calls for 5% of patients to view/download/or transmit their online, personal…

I have been working on a paper exploring the link between physician-patient communication and medication adherence and the implications for health care costs. Medication nonadherence among patients…

For many physicians, the term “patient-centered” conjures up fears of longer office visits and patients demanding expensive diagnostic tests and procedures they don’t need. For many physicians,…

I was the keynote speaker recently at a national Patient Engagement Symposium. I opened my presentation by asking the audience how many considered themselves to be engaged…