By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    physical health
    5 Ways Playing Games Can Improve Neural and Physical Health
    September 9, 2022
    Reasons For Hair Loss and Its Treatment
    Reasons For Hair Loss and Its Treatment
    February 16, 2022
    healthcare organization
    5 Actionable Strategies For Healthcare Organizations
    August 15, 2022
    Latest News
    7 Most Common Healthcare Accreditation Programs: Which Should You Use?
    August 20, 2025
    Hospital Pest Control and the Fight Against Superbugs
    August 20, 2025
    Hygiene Beyond The Clinic: Attention To Overlooked Non-Clinical Spaces
    August 13, 2025
    5 Steps to a Promising Career as a Healthcare Administrator
    August 3, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    4 Reasons Chris Cornell’s Death Raises Medical Ethics Questions
    December 19, 2018
    What If You Could Sell Your Vote?
    August 24, 2017
    The Sleepy American
    September 12, 2017
    Latest News
    How Social Security Disability Shapes Access to Care and Everyday Health
    August 22, 2025
    How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
    August 22, 2025
    How One Fall Can Lead to a Long Road of Medical Complications
    August 22, 2025
    How IT and Marketing Teams Can Collaborate to Protect Patient Trust
    July 17, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: Healthcare Reputation Management in a Web 3.0 World
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Social Media > Healthcare Reputation Management in a Web 3.0 World
BusinessSocial Media

Healthcare Reputation Management in a Web 3.0 World

waxcom
waxcom
Share
3 Min Read
SHARE

Review sites are popping up everywhere, and it’s more important than ever that the reputation of your hospitals and physicians are up to par. In this day and age, people have a soapbox at their fingertips; one person can express their poor customer experience to the masses instantly through a mobile device – there’s a lot of power in social media.

Review sites are popping up everywhere, and it’s more important than ever that the reputation of your hospitals and physicians are up to par. In this day and age, people have a soapbox at their fingertips; one person can express their poor customer experience to the masses instantly through a mobile device – there’s a lot of power in social media.

online reputation doctorsFortunately, that power can also be used to your benefit. Positive reviews can speak volumes and encourage referrals. Here are some ways to boost your number of reviews and refine your reputation management techniques.

Make it easy to leave a review – Accessibility is critical to increasing your reviews. If people have to jump through hoops to leave their opinions, they probably won’t do it. At the end of the customer experience, invite them to leave a review on your Yelp page or another ratings website. With that said, make sure your websites and other marketing collateral clearly list or link to those review sites.

More Read

There is No Such Thing as an “Unbundled” Medical Bill
8 Ways to Use Healthcare Blogs to Earn Links
Medicare Advantage Premiums
ICD-10 Top Ten Resources: The Best Resources in One Place
Medicare Advantage Cuts Don’t Bite: Health Insurers’ Stocks Rally

Implement monitoring tools – Social media never sleeps; the Internet is 24/7. It’s near impossible to address every single complaint or compliment, but there are several tools at your disposal so you can come close. Google Alerts is one such tool. It scans search results to find any mentions of your brand and delivers these mentions straight to your inbox. Other tools like HootSuite allow you to track certain keywords in the social media realm.

Don’t shy away from negative reviews – Your first instinct may be to leave a bad review alone, but that’s one of the worst things you could do. Many review websites actually let you contact the reviewer or at least comment on their review.  If people visit the website and see a number of bad reviews left unattended, then it reflects poorly on you. Following up with a dissatisfied patient could even turn that negative review into a positive!

Wax Custom Communications can help improve your reputation management with these strategies and many more.  To learn more about Wax’s reputation management services, visit waxcom.com or call 305-350-5700.

 

Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

travel nurse in north carolina
Balancing Speed and Scope: Choosing the Nursing Degree That Fits Your Goals
Nursing
September 1, 2025
intimacy
How to Keep Intimacy Comfortable as You Age
Relationship and Lifestyle Senior Care
September 1, 2025
engineer fitting prosthetic arm
How Social Security Disability Shapes Access to Care and Everyday Health
Health care
August 20, 2025
a woman explaining the document
How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
Public Health
August 20, 2025

You Might also Like

future of healthcare survey heathcare reform
BusinessNewsPolicy & LawPublic Health

The Future of Healthcare Survey: Does it include Doctors?

March 2, 2012
BusinessPolicy & LawPublic Health

Curing Medicare: A Book Review

April 1, 2015
medicare part e
BusinessFinanceHospital AdministrationPolicy & LawPublic Health

Are You Ready for Medicare Part E?

April 26, 2014

Gamification–You Have Won and Now We Know All About You

February 5, 2012
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?