Mastering During Difficult Situations with Patients

December 12, 2013
89 Views

Working in the healthcare community isn’t always easy. Many times healthcare professionals have to communicate difficult news to patients and their loved ones.

Working in the healthcare community isn’t always easy. Many times healthcare professionals have to communicate difficult news to patients and their loved ones.

medical educationAs demands on healthcare providers increase, compassion becomes more difficult to sustain. But new training promises to help healthcare providers meet those challenges. Drexel University College of Medicine is developing an online medical education program called WebPatientEncounter.com to help healthcare professionals learn practices and assess complex clinical skillsfor example bad news delivery, smoking cessation counseling, or organ donation counseling, using simulated interactions with patients and their families.

Besides assisting physicians and other healthcare professionals with structured feedback on performance as well as video examples of best practices, the program is also designed to help hospitals boost patient satisfaction scores, which impacts Medicare reimbursement.

Using simulators in medical training isn’t new. In fact, many IT companies are taking similar approaches in developing tools to improve patient and physician communication.

You may be interested

Where Is The Balance? Pushing Back Against Consumer Health Tech
eHealth
3 views
eHealth
3 views

Where Is The Balance? Pushing Back Against Consumer Health Tech

Larry Alton - August 18, 2017

When Republican Congressman Jason Chaffetz glibly remarked that Americans struggling to afford insurance should choose between that and their smartphones,…

What to Look for in Patient Solutions Software
eHealth
365 views
eHealth
365 views

What to Look for in Patient Solutions Software

Robert Cordray - August 17, 2017

The medical sector is one area where technology has had a significant impact, largely by providing tools that simplify many…

Can Natural Remedies Like RediCalm Decrease Stress and Anxiety?
Wellness
2 views
Wellness
2 views

Can Natural Remedies Like RediCalm Decrease Stress and Anxiety?

Ryan Kh - August 16, 2017

According to research from the National Institute of Mental Health, anxiety disorders are the most common mental illness in the…