Researchers at the Boston University Medical Center (BUMC) developed and tested Re-Engineered Discharge (RED); which has proven to be effective at reducing readmissions and posthospital emergency department (ED) visits. The AHRQ and BUMC have levereged this research and developed a RED toolkit to assist hospitals, particularly those that serve diverse populations. The major tools are:
Researchers at the Boston University Medical Center (BUMC) developed and tested Re-Engineered Discharge (RED); which has proven to be effective at reducing readmissions and posthospital emergency department (ED) visits. The AHRQ and BUMC have levereged this research and developed a RED toolkit to assist hospitals, particularly those that serve diverse populations. The major tools are:
Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital
Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital
Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations
Tool 5: How To Conduct a Postdischarge Followup Phone Call
Tool 6: How To Monitor RED Implementation and Outcomes
If you’re wondering, this is the same program responsible for Louise, my favorite virtual discharge advocate. She can be more effictive than a real person because she:
- Relies minimally on text
- Enhances recall
- Provides redundant channels of information
- Listeners pay attention to gestures
- is more flexible and effective than a videotaped lecture
- Individualizes consistent messages – every time
- Cost effective – less need for clinician time
- Easy-to-use
- Has no time limit
- Can assess competency and understanding
- Can adapt to address issues of race, gender, ethnicity
- Enhances learning
