customer service Archives - Page 2 of 2 - Health Works Collective

Tag: customer service

Doctor, My Time is Just as Valuable as Your Time

Doctor, My Time is Just as Valuable as Your Time

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What Doctors Can Learn From Unhappy Patients

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What Healthcare (And Obamacare) Can Learn From A Hardware Store

What Healthcare (And Obamacare) Can Learn From A Hardware Store

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Four Ways to Improve Patient Satisfaction

Four Ways to Improve Patient Satisfaction

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Should Hospitals Offer Hotel-like Services?

Should Hospitals Offer Hotel-like Services?

November 1, 2012

Improving Patient Satisfaction: Lessons from 18,000 Feet

Improving Patient Satisfaction: Lessons from 18,000 Feet

August 26, 2012

Consumers to Battle the Healthcare Gods

July 26, 2012

Are Hospitals Prepared for the HCAHPS?

April 19, 2012

No, This isn’t a Hotel

April 13, 2012

The Importance of Marketing and Customer Service in HealthCare

The Importance of Marketing and Customer Service in HealthCare

April 5, 2012

The Disconnect Between Hospital Marketing and What Patients Need

March 6, 2012

Health Insurance Industry Has Worst Customer Service – Survey Says

Health Insurance Industry Has Worst Customer Service – Survey Says

February 24, 2012

Hospital Customer Service Programs Taking Off …

Hospital Customer Service Programs Taking Off …

January 25, 2012

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