Henry Ford Hospital in Bloomfield, MI offers room service, flat screen TVs and other hotel-style amenities. The primary goal is to attract well-insured commercial patients, but there’s…
There’s a joke that’s often shared by medical students: “What’s the difference between God and a doctor? God doesn’t think he’s a doctor.” Regardless of your spiritual…
By Scott WetzelHow many of you have bought a car, ate at a new restaurant, or invited a cleaning service into your house without first researching its…
It’s a hospital in Bayshore, New Jersey:Whether you need help taking care of things at home or perhaps a loved one could use a specialty service, we…
In the age of Patient Empowerment and the trend towards patient consumerism, it’s important for doctors to market themselves to patients. Patients are making informed decisions about…
If you have an acute health problem like a heart attack or stroke, the ambulance will usually take you to the nearest hospital. For something less urgent…
Health Insurance Industry ranked last of 18 industries surveyed in the recent 2012 Temkin Experience Ratings. Kaiser Permanente was the top rated health plan, the only…
Hospital Customer Service … a disappearing Oxymoron. Hospital Customer Service is getting more and more attention these days and that is a very good thing for patients.…
