Tag: customer service

3 Tips To Improve Your Healthcare Customer Service Team

Regardless of your role on the hospital team, your respect toward patients…

Paisleyhansen Paisleyhansen

How To Handle Medical Office Customer Service This Holiday Rush

  Now is the right time to avoid regretting why you were…

mikehaynes01 mikehaynes01

Here’s How To Handle Negative Healthcare Provider Reviews

  A recent study found that over 34 percent of healthcare providers…

Jonathan Catley Jonathan Catley

How To Use SMS To Increase Customer Satisfaction In Healthcare

Modern times have changed the way people communicate. Whereas before, people write…

ADurnham ADurnham

Doctor, My Time is Just as Valuable as Your Time

Healthcare Success CEO Stewart Gandolf talks with Rob Klein, founder and CEO…

Stewart Gandolf Stewart Gandolf

What Doctors Can Learn From Unhappy Patients

Picture this scenario. You have an unhappy patient in your office, and,…

Stewart Gandolf Stewart Gandolf

What Healthcare (And Obamacare) Can Learn From A Hardware Store

(John Nosta writes for Forbes.com) (John Nosta writes for Forbes.com)Customer service.  Everyone…

John Nosta John Nosta

Four Ways to Improve Patient Satisfaction

Medical establishments have to accept that the concept of customer service has…

Andy Salmen Andy Salmen

Should Hospitals Offer Hotel-like Services?

Henry Ford Hospital in Bloomfield, MI offers room service, flat screen TVs…

DavidEWilliams DavidEWilliams