By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    HIPPA compliance
    How Medical Office Staff Can Make Your Practice HIPAA Compliant
    October 29, 2021
    Everything you need to know about hyaluronic acid treatment
    Everything you need to know about hyaluronic acid treatment
    February 10, 2022
    Which Mushroom Capsules Are Good for Your Health?
    May 5, 2022
    Latest News
    Why Custom Telemedicine Apps Outperform Off‑the‑Shelf Solutions
    July 20, 2025
    How Probate Planning Shapes the Future of Your Estate and Family Care
    July 17, 2025
    Beyond Nutrition: Everyday Foods That Support Whole-Body Health
    June 15, 2025
    The Wide-Ranging Benefits of Magnesium Supplements
    June 11, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Image
    Healthcare Pricing Transparency Gains Momentum
    June 24, 2013
    non-clinical care factors in health outcomes
    Addressing Non-Clinical Care Factors in Health Outcomes
    November 15, 2013
    e interventions
    Healthcare Progress Depends On “E Interventions”
    July 10, 2014
    Latest News
    How IT and Marketing Teams Can Collaborate to Protect Patient Trust
    July 17, 2025
    How Health Choices and Legal Actions Intersect After an Injury
    July 17, 2025
    How communities and healthcare providers can address slip and fall injuries with legal awareness
    July 17, 2025
    Let Your Lawyer Handle the Work Before You Pay Medical Costs
    July 6, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: Three Ways a UCaaS System Can Improve Healthcare
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Medical Records > Three Ways a UCaaS System Can Improve Healthcare
eHealthMedical RecordsTechnology

Three Ways a UCaaS System Can Improve Healthcare

Annie Qureshi
Annie Qureshi
Share
6 Min Read
SHARE

In the healthcare industry, efficiency is crucial. In many cases it could be the difference between life and death. We are talking about more than just in the OR, where anything can go wrong at any moment, or in the emergency room, where things have already gone wrong and time is limited. We are talking about medical records being updated, patients being able to get a hold of the doctor or department they need, and doctors coordinating treatments for various symptoms and diseases.

Contents
We are talking about communication as well.Efficiency in CommunicationCyber SecurityFiscally Advantageous

We are talking about communication as well.

Communication between doctors within a health system is extremely important, as it is with the different offices and departments within that organization. Information must be easily-accessed by everyone within that system with a need. Information must be shared quickly, to provide for timely changes to a treatment, and especially if new information is discovered that could be detrimental to a patient.

Below we will discuss the many ways healthcare can benefit from an improvement in its communication systems.

Efficiency in Communication

UCaaS, or Unified Communications as a Service, is a category of “as a service” or “cloud” delivery mechanisms for enterprise communications. By connecting the various communication systems within a healthcare organization into one cloud platform, communication efficiency is improved. Taking advantage of a cloud-based communication service will allow healthcare organizations to benefit from having one seamless environment for voice, messaging, and conferencing.

More Read

Medical Robotics Could Help Treat Arrhythmia, Keep Patients Mobile
Social Media Moves to Forefront During Boston Marathon Disaster
Q and A: Addressing an Enormous Public Health Problem with a Simple Technology Solution
Healthcare Data Breaches: What Are the Risks?
EMRs and EHRs: What’s the Difference?

Phone systems can be integrated into one large directory where anyone within the healthcare system can communicate directly with another. It can also route calls to a personal home or cell phone if needed and most come with built-in disaster recovery features. These advanced features mean, that when medical emergencies, natural disasters, or other issues arise, the system is always online and the people who need to be involved can be reached from anywhere and stay connected to the problem.

UCaaS can help identify KPIs (key performance indicators) and lead to changes in operations within call center divisions. By tracking call volumes, the amount of times per calls, and the quality of the calls, center managers can improve the interactions with patients.

Cyber Security

The healthcare industry is 2nd in cyber-attacks next to small businesses. With such a high crime rate against health providers and patient’s information, it leads to wonder why companies do not put an emphasis on protecting company data.

Part of the problem is the constant acquiring and merging of healthcare organizations. So many different companies with so many varying computer and phone systems, it can be a challenge to integrate a new acquisition into an existing system. And it can be expensive with so many mergers and buyouts.

Regardless of the reason, the fact remains that healthcare is failing to prevent and protect against cyber-attacks. Using UCaaS ensures that the most up-to-date security measures are constantly applied to your communications system. When coupled with a secure hybrid network,  these sorts of advanced measures  will extend to other equipment connected to the network such as X-ray machines, electric wheelchairs, and ventilators. If left unprotected, hackers can not only steal information, they can hijack the equipment, or even shut down the entire system.

Fiscally Advantageous

A unified communications system can help in many ways financially. By using a service, healthcare companies are spared the expense of maintaining their old end-of-life communication systems. They pay a monthly fee for a system that is not only pre-developed, but one that is constantly evolving. This will help providers as technologies evolve and internal needs change. The risk of them falling into obsolescence is greatly reduced.

Switching over to UCaaS reduces the need for multiple internal IT technicians. The system provider will have a dedicated support team to help work through any issues that may arise, and they will contract out any physical repairs necessary for equipment. This will help reduce costs, as will utilizing the various analytics and data management tools that help streamline operational efficiency. UCaaS works within the cloud, reducing the need for additional memory space or computer equipment, and allowing for faster retrieval and processing of data.

When a healthcare organization opts for fully integrating their systems, they need to consider UCaaS first. These systems have all of the tools required to manage their data, use their data fast and efficiently, and protect their data. By doing this, they will be reducing capital expenditures and shifting to a more favorable operating cost model by combining all of their needs into one centralized system.

Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

botox certification
Help Improve People’s Skin Health Via Botox Certification
Skin Specialties
July 22, 2025
Telemedicine Apps
Why Custom Telemedicine Apps Outperform Off‑the‑Shelf Solutions
Health
July 20, 2025
Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
How IT and Marketing Teams Can Collaborate to Protect Patient Trust
Global Healthcare Policy & Law
July 17, 2025
paramedics in surgical gloves and masks
How Health Choices and Legal Actions Intersect After an Injury
Health care
July 16, 2025

You Might also Like

How Synoptic Reporting Supports Patient Outcomes Analysis

November 5, 2014

Hey Friend, Can I Interest You in a Lung Transplant?

July 18, 2012

Google+ Local: How It Impacts Your Medical Practice

June 1, 2012
PCHC
eHealthMobile HealthPublic Health

Person-Centered HealthCare: Improving Patient Experience By Improving Care

May 24, 2013
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?