By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    bowl of vegetable salad
    Raw Foods: benefits and harms
    November 9, 2021
    pros and cons of the keto diet
    Read This Before You Follow the Keto Diet
    May 18, 2022
    spinal cord injuries
    4 Potential Causes of Spinal Cord Injuries (and How to Seek Compensation)
    May 25, 2022
    Latest News
    Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
    May 16, 2025
    Learn how to Renew your Medical Card in West Virginia
    May 16, 2025
    Choosing the Right Supplement Manufacturer for Your Brand
    May 1, 2025
    Engineering Temporary Hospitals for Extreme Weather
    April 24, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    4 Reasons Why Medical Device Compliance Matters
    May 22, 2020
    What To Know About The Importance Of Healthcare Marketing
    November 23, 2019
    healthcare courses
    6 Supplemental Courses in Healthcare to Support Your HR Degree
    August 20, 2021
    Latest News
    Building Smarter Care Teams: Aligning Roles, Structure, and Clinical Expertise
    May 18, 2025
    The Critical Role of Healthcare in Personal Injury Recovery: A Comprehensive Guide for Victims
    May 14, 2025
    The Backbone of Successful Trials: Clinical Data Management
    April 28, 2025
    Advancing Your Healthcare Career through Education and Specialization
    April 16, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: WFH Increasing Levels of Phone Anxiety in Health Workers
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > News > WFH Increasing Levels of Phone Anxiety in Health Workers
News

WFH Increasing Levels of Phone Anxiety in Health Workers

Abby Norman
Last updated: July 13, 2022 9:11 pm
Abby Norman
Share
4 Min Read
phone anxiety is a problem for health workers working from home
Shutterstock Photo License - KieferPix
SHARE

Anxiety disorders are unfortunately common for people of all ages. The Anxiety and Depression Association of America estimates that around 6.8 million adults suffer from a generalized anxiety disorder. These issues can cause all kinds of issues and a lot of different factors can lead to anxiety problems.

Contents
Healthcare Workers Experience Phone Anxiety While Working from HomeWhy is WFH increasing phone anxiety?Health Workers Must Deal with Anxiety Issues

You might not think about talking on the phone as something that would be heavily affected by an anxiety disorder. However, growing evidence is showing that this is becoming a problem for many workers. The issues have become more common among people working from home. Even people in the healthcare sector have been affected by this issue.

Healthcare Workers Experience Phone Anxiety While Working from Home

Nearly a third of health workers who have worked from home in the past 12 months say it has increased their levels of anxiety when dealing with phone calls.

And 60% of those say their anxiety has been so crippling it’s stopped them from answering work calls.

More Read

Video:Mobile Device Roundtable:Safeguarding Health Information
Can You Buy Life Insurance with a Pre-Existing Condition?
Remembering When I Last Injected: Timesulin Helps
Father’s Age and Child’s Psychiatric Disease –What’s the Connection?
A Guide to Selecting and Identifying High-Quality Reishi Extracts

These are just some of the findings in a new study commissioned by telephone answering provider Face For Business.

The study was conducted independently surveying 250 office based health workers.

Like in many industries, working from home has become more prominent in the health sector.

But it seems that many of those now working remotely at least part of the time have been left feeling isolated and lacking support when it comes to dealing with calls, according to Face For Business’ research.

And this increasing phone anxiety (a fear of dealing with phone calls) is not an issue restricted to just younger workers.

While just over a quarter of 18-34 year old health workers say their level of phone anxiety has increased since switching to more remote working, around the same proportion of 35-54 year olds say the same.

Why is WFH increasing phone anxiety?

Most health workers who have experienced increased levels of phone anxiety in the last year due to working from home, say the lack of immediate support is the main reason for their increased fear. Unfortunately, it is difficult to get help for anxiety issues.

Others say they are more afraid of dealing with a confrontational caller when at home, while nerves about not being able to help a caller or pass them onto a relevant team member are higher among staff working from home.

Commenting on the results of the survey, Andy MacGregor, managing director at Face For Business, said:

“It’s clear from our research that there’s a significant proportion of health workers who are experiencing higher levels of phone anxiety because they’re working from home and are lacking any immediate support.

“Working from home has become normal for many employees, but while it does have its benefits, it may require providing additional support and resources to help employees feel more secure in their work, especially in an environment where it’s easier for them to feel isolated.”

Health Workers Must Deal with Anxiety Issues

A lot of issues can lead to anxiety problems. Health workers are starting to experience anxiety as a result of working from home. One of the problems has been that it has caused people to have trouble answering phone calls for work. They should seriously consider taking the steps to get the help they need, so it doesn’t create issues in their daily lives.

TAGGED:anxiety disorderhealthcare workers
Share This Article
Facebook Copy Link Print
Share
By Abby Norman
My name is Abby Norman and I am a healthcare blogger. With over 10 years of experience in the medical field, I have developed a passion for helping others understand the complexities of healthcare.

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

Do You Grind Your Teeth at Night? Here’s How Night Guards and TMJ Treatments Can Help
Do You Grind Your Teeth at Night? Here’s How Night Guards and TMJ Treatments Can Help
Dental health
May 21, 2025
The Secret To A Confident Smile: Top Tips For Better Teeth
The Secret To A Confident Smile: Top Tips For Better Teeth
Dental health
May 21, 2025
Clinical Expertise
Building Smarter Care Teams: Aligning Roles, Structure, and Clinical Expertise
Health care
May 18, 2025
Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
Health
May 15, 2025

You Might also Like

ebola gene sequencing
eHealthGlobal HealthcareMedical InnovationsNewsTechnology

Next-Gen Sequencing Could Unlock Ebola’s Secrets

September 29, 2014
BioPharma Beat logo
DiagnosticseHealthHome HealthMedical DevicesMedical InnovationsMedical RecordsMobile HealthNewsPolicy & LawPublic HealthRemote DiagnosticsTechnologyWellness

BioPharma Beat: mHealth Apps – to Regulate or Not to Regulate

May 12, 2015

Facebook Portal “RegisterPatient” Allows for Secure Patient-Physician Communications

June 8, 2012

TIME Magazine Features Focused Ultrasound as One of This Year’s 50 Best Inventions

November 22, 2011
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?