By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: WFH Increasing Levels of Phone Anxiety in Health Workers
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > News > WFH Increasing Levels of Phone Anxiety in Health Workers
News

WFH Increasing Levels of Phone Anxiety in Health Workers

Abby Norman
Abby Norman
Share
4 Min Read
phone anxiety is a problem for health workers working from home
Shutterstock Photo License - KieferPix
SHARE

Anxiety disorders are unfortunately common for people of all ages. The Anxiety and Depression Association of America estimates that around 6.8 million adults suffer from a generalized anxiety disorder. These issues can cause all kinds of issues and a lot of different factors can lead to anxiety problems.

Contents
  • Healthcare Workers Experience Phone Anxiety While Working from Home
  • Why is WFH increasing phone anxiety?
    • Health Workers Must Deal with Anxiety Issues

You might not think about talking on the phone as something that would be heavily affected by an anxiety disorder. However, growing evidence is showing that this is becoming a problem for many workers. The issues have become more common among people working from home. Even people in the healthcare sector have been affected by this issue.

Healthcare Workers Experience Phone Anxiety While Working from Home

Nearly a third of health workers who have worked from home in the past 12 months say it has increased their levels of anxiety when dealing with phone calls.

And 60% of those say their anxiety has been so crippling it’s stopped them from answering work calls.

More Read

Health News Blog
Curēus, New Open-Source Medical Journal Created by Stanford Neurosurgeon John Adler,Scientific Research More Readily Available, Peer To Peer Reviews
New York City Soda Ban is a Hard Swallow
Trusted Source: Certified Medical Apps and Products
Science is Spooky–Thoughts from the Other Side of Reality

These are just some of the findings in a new study commissioned by telephone answering provider Face For Business.

The study was conducted independently surveying 250 office based health workers.

Like in many industries, working from home has become more prominent in the health sector.

But it seems that many of those now working remotely at least part of the time have been left feeling isolated and lacking support when it comes to dealing with calls, according to Face For Business’ research.

And this increasing phone anxiety (a fear of dealing with phone calls) is not an issue restricted to just younger workers.

While just over a quarter of 18-34 year old health workers say their level of phone anxiety has increased since switching to more remote working, around the same proportion of 35-54 year olds say the same.

Why is WFH increasing phone anxiety?

Most health workers who have experienced increased levels of phone anxiety in the last year due to working from home, say the lack of immediate support is the main reason for their increased fear. Unfortunately, it is difficult to get help for anxiety issues.

Others say they are more afraid of dealing with a confrontational caller when at home, while nerves about not being able to help a caller or pass them onto a relevant team member are higher among staff working from home.

Commenting on the results of the survey, Andy MacGregor, managing director at Face For Business, said:

“It’s clear from our research that there’s a significant proportion of health workers who are experiencing higher levels of phone anxiety because they’re working from home and are lacking any immediate support.

“Working from home has become normal for many employees, but while it does have its benefits, it may require providing additional support and resources to help employees feel more secure in their work, especially in an environment where it’s easier for them to feel isolated.”

Health Workers Must Deal with Anxiety Issues

A lot of issues can lead to anxiety problems. Health workers are starting to experience anxiety as a result of working from home. One of the problems has been that it has caused people to have trouble answering phone calls for work. They should seriously consider taking the steps to get the help they need, so it doesn’t create issues in their daily lives.

TAGGED:anxiety disorderhealthcare workers
Share This Article
Facebook Copy Link Print
Share
By Abby Norman
My name is Abby Norman and I am a healthcare blogger. With over 10 years of experience in the medical field, I have developed a passion for helping others understand the complexities of healthcare.

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

dental care
Importance of Good Dental Care for Health and Confidence
Dental health Specialties
October 2, 2025
AI in Healthcare
AI in Healthcare: Technology is Transforming the Global Landscape
Global Healthcare Policy & Law Technology
October 1, 2025
Choosing the Right Swimwear for Health and Safety
News
September 30, 2025
sports concussions
Concussion In Sports: How Common They Are And What You Need To Know
Infographics
September 28, 2025

You Might also Like

Meaningful Use and Mobile Apps

April 20, 2012
obamacare
Health ReformNewsPolicy & LawPublic Health

House GOP Brings Obamacare Up to a Vote (Again) This Week

May 16, 2013
sleep apnea
News

Viktoriya Dombrovska Shares Insights on Sleep Apnea

April 3, 2023
fault in car accident lawsuits
News

Can Fault Affect Compensation for Medical Bills in Car Accidents

May 21, 2024
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?