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patient engagement

Does Your Medical Practice Website Relieve Patient Anxiety?

October 28, 2015 by Jonathan Catley

Creating the right website for your practice can relieve patient anxiety and eliminate their fear of the unknown - bringing them straight to your door.[read more]

The Fallacy of Patient Engagement

April 10, 2015 by Bill Crounse

Patient engagement

There’s no question that when we are in pain, injured or very sick that we are “engaged” patients. Not only is the patient engaged, but often his or her entire family. The problem is that when we are well again, we tend to disengage and fall back into our usual routines.[read more]

Taking Patient Engagement Into the Shark Tank

April 8, 2015 by Tracy Granzyk MS, CPHQ

Shark Tank billionaire Mark Cuban waded into the healthcare conversation recently. While the topic of patient engagement and ownership of health data has been growing in magnitude, to have a high-profile influencer like Cuban enter into the mix and accelerate the conversation is a bit of an unexpected gift.[read more]

Are You Engaged Yet?

April 7, 2015 by Christine Kapsa, NP, DNP

Hold out for real engagement.

The “patient engagement” idea has drifted through the wonkosphere for a decade or so. The meaning is nebulous and is often confused with consumerism. A simple definition comes from the (now defunct) Center for Advancing Health: “Actions people take to support their health and benefit from their health care.”[read more]

Patient Engagement: Overused Sound Bite or Transformative Opportunity?

April 6, 2015 by Joseph Kvedar

patient-generated data

Criteria for Stage 3 of meaningful use of EHRs were released recently and there is lots of controversy, as would have been predicted. One set of recommendations that is raising eyebrows is around patient engagement. The recommendations include three measures of engagement.[read more]

Patient Engagement and Health IT: Disillusionment Sets In, Poll Shows

February 12, 2015 by Steve Wilkins

This week, the 2015 HIMSS Patient Engagement Summit is taking place in sunny, warm Orlando. What I suspect attendees will not hear much about at the Summit is the growing “disillusionment” with the ability of patient portals, EHRs/PHRs and smart apps to actually engage patients at all.[read more]

Human Systems Start with...Humans

November 2, 2014 by Casey Quinlan


The World Health Organization (WHO) invited yours truly to its First Global Experts' Consultation in service of building a WHO framework for patient and family engagement. I'll share is my perspective on the challenges, the opportunities, the pitfalls, and the hopes that - in my view, at least - emerged during those two days of global spitballing.[read more]

Challenges of Stage 2 Meaningful Use Require More Allies

October 22, 2014 by Cristine Kao

Stage 2 of Meaningful Use is a vital component to the initiative since it, as the U.S. government defines, “intends to increase health information exchange between providers and promote patient engagement by giving patients secure online access to their health information.”[read more]

Patient Portals Can Be Effective for Patient Engagement - If Clinicians Are on Board

October 3, 2014 by Shahid Shah

patient portal / shutterstock

I reached out to Cameron Graham, Editorial Coordinator at TechnologyAdvice, about what he’s seeing in the marketplace when it comes to patient portals. Cameron oversees market research for healthcare IT, business intelligence, and other emerging technologies. Here’s what he had to say.[read more]

Veterans and mHealth: A Sensible Patient Engagement Strategy

September 17, 2014 by Bill Crounse

Patient Engagement

The US Department of Veterans Affairs has been taking it on the chin of late with allegations (and proof) of delayed appointments and care at some facilities, and charges that these delays have led to poor outcomes and even death. This is most likely caused by poor administration rather than poor care.[read more]

One Health Insurer's Strategy for Patient Engagement

September 10, 2014 by Deanna Pogorelc

Dr. Somesh Nigam

The point of care is just one place where innovation is happening in healthcare. Behind the scenes, new technologies are being used to improve communication between caregivers, to make administrative tasks more efficient, and as Dr. Somesh Nigam will tell you, to help insurance companies be more proactive about their members’ health.[read more]

The Secret to Patient Engagement: More Engaging Physicians and Health IT

May 25, 2014 by Steve Wilkins

patient engagement / shutterstock

Try being more engaging to patients. That means being more patient-centered versus you-centered in how you think about what you do to/for patients, how you talk/listen to patients, design products and services for patients and what you measure when it comes to assessing patient engagement.[read more]