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4 Questions to Ask Your Credentials Verification Organization

February 11, 2016 by Lucy Qi

We are all too familiar with the amount of work behind a position that requires time and detail sensitivity. The process of hiring someone to do that work will also require great scrutiny. When the amount of work exceeds available bandwidth, healthcare facilities consider hiring a Credentials Verification Organization (CVO).[read more]

Should Medicare negotiate drug prices? Probably not

February 11, 2016 by David E Williams

It’s nice that the vast majority of Democrats (93%) and Republicans (74%) have found something to agree upon. Too bad it’s the overrated idea of having Medicare negotiate drug prices.[read more]

Time for a patient-driven health information economy? – A response

February 9, 2016 by Robert Rowley

The recent article in the New England Journal of Medicine, “Time for a Patient-Driven Health Information Economy?” presents a good overview of the need for, and hurdles in achieving, a unified patient-centered data platform that can be accessed from everyone taking care of the patient. But here's my response.[read more]

Kindred Healthcare Inc. To Pay $125 Million to Settle Allegations of False Claims

February 9, 2016 by Katie Brant

Kindred Healthcare Inc. (Kindred), the largest skilled therapy provider in the nation, has agreed to pay $125 million to settle allegations that it violated the False Claims Act (FCA). Kindred is accused of billing Medicare for therapy services that were unnecessary or never occurred, the U.S. Department of Justice (DOJ) announced January 12, 2016.[read more]

Are High-deductible Health Plans Working?

February 8, 2016 by Michael Kirsch

High-deductibles health plans are painful for consumers. The first several thousand dollars are borne by the individual. While we have an HSA (Health Savings Account), which confers a tax advantage, it is still painful to fork over wads of one's wages to cover medical expenses. Isn’t that what medical insurance is supposed to do?[read more]

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How the Healthcare Industry Has Reduced Aggravation For Patients

February 8, 2016 by Ryan Kh

The delivery of health care has changed significantly in recent years. Technological advances have made better treatment possible, while changes on the regulatory landscape and in the best practices for providing service have also had a significant impact. As a result, patients' lives are improving dramatically.[read more]

Six Strategies to Increase Patient Loyalty

February 8, 2016 by Stewart Gandolf, MBA

Acquiring new patients is a continuing challenge for doctors and healthcare providers, but perhaps the greater challenge—with longer-term rewards—is the ongoing effort to build trust and loyalty with existing patients.[read more]

Reducing Healthcare Costs Through Company Wellness Plans

February 4, 2016 by Stephen Schimpff

Employers have seen their health care costs rise dramatically over the years. To compensate, they have expected employees to pay an increasing portion of the healthcare insurance premium, expected employees to pay significant co-pays with each physician visit and have purchased policies that restrict individuals to a narrow network of doctors and hospitals.[read more]

10 Ways to Build a Better Physician Reputation

January 28, 2016 by Stewart Gandolf, MBA

A detailed and current CV is a useful tool in professional circles, but the document is not at all the same as a physician’s reputation. In fact, outside of your own mind, a doctor’s reputation resides in two places: IN PERSON and ONLINE.[read more]

The Latest on Burnout in Healthcare: What You Can Do

January 28, 2016 by Annette Hogan

Physician burnout is getting worse. Researchers report "a 10 percent increase in the prevalence of burnout among U.S. physicians over the last three years." Here's what you can do.[read more]

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Why Clinicians Need to Embrace Their HIT Teams

January 25, 2016 by Edgar Wilson

Information silos grow from professional silos. Reconnecting means redefining membership of the healthcare team to include new occupations.[read more]

Why Telemarketing for the Medical Device Industry Deserves Ridicule

January 25, 2016 by Chuck Malcomson

While it's fun, and funny, to poke fun of telemarketing it is a mistake to think of it in the terms of years gone by.[read more]