Sign up | Login with →


What can we do about overuse of emergency rooms?

October 7, 2015 by David E Williams

Come and get it!I’d expect an emergency physician with 35 years of experience to have some solid insights on why people come to the emergency room. Sure enough, Dr. Paul Auerbach delivers the goods in his Wall Street Journal opinion piece (Why ER Visits for Non-Emergencies Aren’t Going Away). In particular:Patients can’t easily...[read more]

Poll Finds Overwhelming Support For Medicare Paying For End-Of-Life Talks

October 2, 2015 by Liz Seegert

via Kaiser Health News The public overwhelmingly supports Medicare’s plan to pay for end-of-life discussions between doctors and patients, despite GOP objections that such chats would lead to rationed care for the elderly and ill, a poll released Wednesday finds. Eight of 10 people surveyed by the Kaiser Family Foundation supported the...[read more]

ICD-10: The Countdown is Over – Last Minute Tips

October 1, 2015 by Moira O'Connell

October 1st is here and with it arrives ICD-10. Whether the looming implementation date of the new codes sent your organization into a state of urgency or the date felt like a non-event, ICD-10 is here. There will be a strong focus on the transition to ICD-10 in the coming months and we know it isn’t going to be easy, as resources and employees get allocated to fix errors and educate staff.[read more]

Top at Risk DRG’s in the Post ICD-10 Era & How to Proactively Address Coding Challenges

September 28, 2015 by Phil C. Solomon

 ICD-10 is expected to be fraught with significant challenges to coding quality because:Dealing with a very new coding and documentation paradigmThe predictability in coding due to an unpredictable financial environmentLimited experience in DRG analysis and claims processing best practicesThe key to working in the new ICD-10 system...[read more]

12 Common IRO Questions Answered

September 28, 2015 by Moira O'Connell

Independent Review Organizations (IROs) exist to “ensure thatevidence-based and objective physician review services are provided along the continuum of care. IROs act as a third part and help alleviate the pressure of reviewing claims and make decisions without influence from either end of the situation.” We’ve been talking a lot about the major benefits that external IROs can provide, from helping support effective decision making to giving objective, unbiased reviews. We thought we would take this week to give some IRO basics, for those who want help understanding exactly what IROs are and what they does.[read more]

How Healthcare Digital Marketing Campaigns Differ from Other Industries

September 24, 2015 by Jonathan Catley

The healthcare industry faces several unique challenges from other industries when it comes to their digital marketing. That may be one of the reasons this industry seems to be lagging behind so many others when it comes to implementing a healthcare digital marketing strategy.Careful planning and an understanding of constraints, however...[read more]

Website Designs that Drive Patients Away From Your Medical Practice

September 23, 2015 by Jonathan Catley

Is your website design costing you patients? A website is a critical element in an overall physician marketing strategy. It serves as a portal for both potential and current patients while enhancing your digital presence, but if it has design flaws it might do more harm than good. Diagnose your website and see if it is sending your...[read more]

5 Ways IROs Can Increase Your ROI

September 22, 2015 by Abby Norman

IROs can help control costs and save you money (and resources) when it comes to all sorts of claims, not just medical necessity; and if you’re stuck trying to choose one, there are plenty of online resources to help you out! Take a look at our free white paper “Mitigating Risk Through External Peer Reviews” for more insight into the IRO...[read more]

Revenue Cycle Integrity Must Precede Data Analytics

September 21, 2015 by Phil C. Solomon

 The transition to value-based payment calls for healthcare systems to rethink and redesign care delivery across services lines. Service line management is well defined in the healthcare industry as a means to determine which of its diverse services are profitable and how the market share of a given service compares to competing...[read more]

Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors

September 21, 2015 by Christina Thielst

A new resource from the American Hospital Association is available to help guide healthcare facilities as they work to improve their engagement of patients and their family caregivers.  It builds upon the work of the AHRQ and creates a framework that focuses on improving quality and safety.  When I recently spoke about my...[read more]

Social Media and the Healthcare CEO

September 21, 2015 by Janet Kennedy

If leadership comes from the top, why are so many healthcare CEOs hesitant to be active in social media? To get a first hand perspective I asked Paul Levy, former hospital CEO and C-suite leader to join me in a conversation about social media, healthcare and why CEOs shouldn't be so hesitant to jump in. Listen in to our conversation...[read more]

Concierge medicine 90210

September 18, 2015 by David E Williams

LUX Health Network bills itself as “the most exclusive, personalized, and comprehensive health care experience.” Its concierge-style primary care and specialty physicians practice in Beverly Hills. It sounded interesting, so I interviewed co-founder Akiva Greenfield to learn more.[read more]