Patient Satisfaction Delivered the Disney Way
Healthcare Can Learn A Lot from Disney About How to Satisfy Patients Healthcare Can Learn A Lot from Disney About How to Satisfy Patients Do you remember when you first discovered…
Dealing Effectively with Shift Changes and Patient Handoffs
If you have kids, you know the worst time of day is that hour before dinner – kids are needy and cranky after school, homework has to get started, and…
How the Uber-ization of Healthcare is Going to Put the Industry in Gear
As the on-demand, app-based service model practiced by companies like Uber continues to expand, players in new industries are looking to enter the fold. How will this still-growing trend impact…
Driving Your Healthcare Marketing Further in 2016
In a rapidly changing environment, it’s imperative that healthcare marketers remain focused on innovation, industry issues, trends and new technologies. Here, we look at a few key focus areas that…
When Culture Trumps Knowledge: Breaking Habits Takes More than New Research
Even as medical research unearths new disease indicators, mind-body connections, and life-saving interventions for all manner of ailments, it is also unearthing a striking capacity for culturally-rooted cognitive dissonance. Even…
Telemedicine’s Impact on Value-based Care
Telemedicine arrangements that generate revenue, not just cost savings while improving patient care and satisfaction Telemedicine arrangements that generate revenue, not just cost savings while improving patient care and satisfactionValue-based Care and…
Tips for Dealing with Difficult Patients
In an ideal world, your patients would all be polite and pleasant. Unfortunately, that’s not always the case. If you work in healthcare, it’s inevitable you will have to deal…
Optimizing Your Hospital’s Online Presence: Structure Your Website in Accordance with SEO Best Practices
A hospital’s website is its anchor in the digital landscape; provided it’s built well, it firmly secures the attention of both your audience and search engines. A hospital’s website is its…
2016: The Year of Mobile Health
The year of mobile - we’ve heard this phrase proclaimed every January for the past couple of years, followed by dizzying amounts of variations and extensions such as the year…
EMR, EHR, PACS & VNA: Looking Beyond the Acronyms
By Dario Arfelli By Dario ArfelliThese Letters Have a Lot to Say about the Past, Present and Future of HealthITSometimes talking about health information technologies can feel like trying to read alphabet…
