Getting Personal: My Patient Experience
Back in August 2012, I shared four patient experiences collected over several years. I just had a new one and wanted to add it to the list for my readers.…
Healthcare PR and Big Data: From Volume to Value
When Edward Snowden, a former NSA employee, told the world about U.S. government’s massive data mining and surveillance, we were reminded again that in today’s world, nobody is immune from…
Establish Boundaries With Difficult Patients Early, Before the Relationship Descends Into Crazy Town
Be forewarned, this is an “elephant in the room” post about dealing with difficult patients. Be forewarned, this is an “elephant in the room” post about dealing with difficult patients.…
Tips for Preventing Heat-Related Emergencies
The best defense against heat-related emergencies is prevention. Here are some prevention tips: The best defense against heat-related emergencies is prevention. Here are some prevention tips:Drink more fluids (nonalcoholic), regardless…
Create Engaging Content For Your Hospital
It's hard to figure out what patients want to hear. It’s harder still to create content that they’ll connect and respond to! Effective healthcare marketing should start with great content.Want…
Person-Centered HealthCare: Patient-Centered Medical Homes Need to Become More “Patient-Centered”
A recent study in Medical Care about Horizon BCBS’s Medical Home pilot reminded me of the expression a “house does not make a home.” Or in this case, how building…
Noise Reduction in Hospitals: The Value of Patient Experience Surveys
The value of patient experience surveys is intuitive to consumers, who are definitely interested in what other patients think about their doctors and hospitals. Providers are not always enthusiastic –the…
Will “Medicare As We Know It” Persist, or Will It Change?
Stephen C Schimpff, MD is a quasi-retired internist, professor of medicine and public policy, former CEO of the University of Maryland Medical Center. He chairs the advisory committee for Sanovas, Inc.…
mHealth Practices: Plugging the Holes
The medical device market is a fast-developing sector in the U.S. healthcare industry, and mobile health solutions have been a subject of serious discussions among technology experts for quite some…
Top 10 Fitness Apps to Stay Fit
Fitness apps making keeping track of your dieting and healthy lifestyle much easier and simpler, whether it's allowing for you to track your mileage when you run or the calories…
