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What Kinds of Patient Experiences Are Occurring in Your Doctors’ Offices?
Hint: They Aren’t As Good As Your HCAHPS Scores Suggest Hint: They…
High Quality, Low Cost HealthCare Video Interview Series: Jeanne Pinder and ClearHealthCosts
Last week in this series, we listened to David Arterburn explain Decision…
Provider Onboarding: The Foundation of Revenue Cycle Management
Provider Onboarding Enables Revenue Cycle Management Revenue Cycle Management (RCM) has been a…
Implementing Innovative Value-Based Purchasing and Readmission Reduction Strategies
No longer is the clock ticking; rather the alarm has sounded and…
Patient Satisfaction Strongly Tied to Corporate Culture
A Focus on Patient Experience In recent years, healthcare organizations have turned the…
Getting Doctors in Your Doors
Physician Recruitment Marketing: Attracting New Talent in a Competitive Market Physician Recruitment…
Domestic Medical Tourism is Taking Off
In my book, Priceless, I made a bold claim: Employers can cut…
Choosing Well: Patient Challenges in Choosing a Physician in a Rapidly Changing World
Earlier this week the Wall Street Journal published an article describing challenges today’s…
What Healthcare Can Learn from the Financial Industry
Educating the PublicThe financial industry has done an extremely effective job of…
