By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    stress disorder
    5 Ways To Manage Post-Traumatic Stress Disorder
    October 27, 2021
    Medical device classification and development strategies
    Medical device classification and development strategies
    January 19, 2022
    varicose veins
    Varicose Veins Prevention: 3 Lifestyle Changes to Make Right Now
    May 1, 2022
    Latest News
    How to Combat Home Sickness After Moving Abroad
    March 19, 2023
    4 Ways to Recover from a Broken Hip
    March 14, 2023
    What Are Dietary Supplements: Purpose, Benefits, & Facts
    March 15, 2023
    5 Benefits of Receiving Acupuncture Regularly
    March 9, 2023
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Medicare Payments to Providers Are Carved, Sliced and Chopped by Sequestration
    March 25, 2013
    Image
    Clinical Trials Could Get More Help From Social Media
    July 20, 2013
    healthcare reform
    Knocking Down the Walls: Healthcare Reform That Will Drive Remote Patient Engagement
    February 10, 2014
    Latest News
    3 Ways to Improve the U.S. Healthcare System By 2030
    March 14, 2023
    6 Steps To Ensure Speed And Efficiency Of Clinical Studies
    March 14, 2023
    5 Most Valuable Healthcare Programs in 2023
    March 8, 2023
    The Everest Foundation’s Mission to Support Inclusive Healthcare
    February 24, 2023
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: High Quality, Low Cost HealthCare Video Interview Series: Conor O’Byrne Talks Patient/Provider Communications
Share
Sign In
Notification Show More
Latest News
mental health tips
Caring for Your Mental Health Should Be a Top Priority
Mental Health
combat home sickness
How to Combat Home Sickness After Moving Abroad
Health News
depression signs
Early Signs of Depression that You Shouldn’t Ignore
Mental Health
positive mental health
How to Build a Positive Mental Health Environment
Mental Health
broken hip recovery
4 Ways to Recover from a Broken Hip
Health
Aa
Health Works CollectiveHealth Works Collective
Aa
Search
Have an existing account? Sign In
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > Business > High Quality, Low Cost HealthCare Video Interview Series: Conor O’Byrne Talks Patient/Provider Communications
Business

High Quality, Low Cost HealthCare Video Interview Series: Conor O’Byrne Talks Patient/Provider Communications

joan justice
Last updated: 2013/07/09 at 8:00 AM
joan justice
Share
2 Min Read
improving patient outcomes
SHARE

improving patient outcomes

(Editor’s note: For more on RelateCare, see this great post also up today on HealthWorks Collective!)

improving patient outcomes

(Editor’s note: For more on RelateCare, see this great post also up today on HealthWorks Collective!)

More Read

saving money in healthcare

Best Money-Saving Tips for Health Managers

HR Must Navigate Polarizing Views in Healthcare Workplaces
Should Hospitals Use SASE or Traditional Network Security?
The Technology and Services You Need to Open Your Own Counseling Office
Should Nurse Practitioners Form an LLC?

Previously, we heard from Dr Seth Feuerstein of Cobalt Therapeutics explain about computerized CBT.  This week, Conor O’Byrne is with us from RelateCare to talk about improving patient outcomes through enhanced, effective and timely communications between patients, providers and caregivers.

RelateCare is an organization that has been created by combining the expertise and knowledge of Cleveland Clinic ‘s Access to Care (ATC) model and the knowledge and expertise of Rigney Dolphin. Rigney Dolphin is a leading contact center solutions company originating in Ireland.  After successfully working together since 2009, the two organizations have formed RelateCare. 

RelateCare offers health contact center solutions, through consultancy services, clinical programs, and patient centric contact programs.  RelateCare‘s Discharge Call Back Program has been shown to decrease readmissions and increase patient satisfaction.

Conor O’Byrne is Managing Director at RelateCare and Connected Health Director at Rigney Dolphin.  Conor was instrumental in early development of the Cleveland Clinic Appointment Center and has thorough knowledge of all aspects of contact center management.

Listen and watch as Conor O’Byrne explains how Contact Center Solutions like RelateCare can increase value in healthcare.

To see other videos in this series, please go to this page.  And if you have a story to tell that can reduce healthcare costs and raise quality of care, please comment below or email me at joan@socialmediatoday.com  Thanks!

TAGGED: healthcare value, Video Interview Series

Sign Up For Daily Newsletter

Be keep up! Get the latest breaking news delivered straight to your inbox.
By signing up, you agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.
joan justice July 9, 2013
Share this Article
Facebook Twitter Copy Link Print
Share
Previous Article Statistics on Medicare Re-Hospitalizations and Readmissions Penalties
Next Article Interview with Jarrod Fath of BrainControl, Winner of the 2013 EU eHealth Competition

Stay Connected

1.5k Followers Like
4.5k Followers Follow
2.8k Followers Pin
136k Subscribers Subscribe

Latest News

mental health tips
Caring for Your Mental Health Should Be a Top Priority
Mental Health March 19, 2023
combat home sickness
How to Combat Home Sickness After Moving Abroad
Health News March 19, 2023
depression signs
Early Signs of Depression that You Shouldn’t Ignore
Mental Health March 19, 2023
positive mental health
How to Build a Positive Mental Health Environment
Mental Health March 15, 2023

You Might also Like

medical call centers benefits
Wellness

Best Practices for Healthcare Call Centers Should Follow in 2023

February 16, 2023
employee's wellness
Health

How Hospitals and Other Healthcare Providers Can Boost Employee Morale

February 13, 2023
BusinessHospital Administration

What are the Benefits of Hospitals and Clinics Using Expense Management Services?

February 13, 2023
healthcare workers with gloves
Hospital Administration

Tips to Keep Health Workers Safe in the Workplace

February 8, 2023
//

We influence million of users and is the most authentic source of information on healthcare business and technology news.

Quick Links

  • About
  • Contact
  • Privacy
Subscribe

Subscribe to our newsletter to get our newest articles instantly!

Follow US

© 2008-2023 HealthWorks Collective. All Rights Reserved.

Removed from reading list

Undo
Welcome Back!

Sign in to your account

Lost your password?