Portals: Promise for Patients

June 27, 2012
57 Views

Two recent iHealthBeat articles caught my attention.  The first was on use of portals to engage patients and some of the challenges that need to be overcome.

Two recent iHealthBeat articles caught my attention.  The first was on use of portals to engage patients and some of the challenges that need to be overcome. My feeling on the challenges described is that these and other considerations area all important parts of the strategy and implementation planning processes. I found the article to be a nice complement to one of my latest writings on the role of enterprise portals

Of course we want to see a provider face-to-face when really needed, but more and more we want to use technology to help us manage our care.  Just look at some recent survey findings:

  • 72% of respondents said they want to be able to book, cancel or change their physician appointment online
  • 73% of respondents said they prefer to use a mobile device to request refills of prescriptions
  • 90% of respondents said they prefer the Internet to other sources when accessing health information and education
  • 88% said they want to receive email reminders about preventive or follow-up care;
  • 76% said they want the option of having email consultations with physicians;
  • 48% said they want their physicians to manage their electronic health records; and
  • 44% said they want to manage their own EHRs
  • 33% did not know if certain services like laboratory results, bill pay and electronic reminders were available to them online

Feel free to leave your thoughts about these portals on this post, or if you are a HIMSS member, the LinkedIn group has the start of a lively conversation on this subject.

 

You may be interested

What to Look for in Patient Solutions Software
eHealth
365 views
eHealth
365 views

What to Look for in Patient Solutions Software

Robert Cordray - August 17, 2017

The medical sector is one area where technology has had a significant impact, largely by providing tools that simplify many…

Can Natural Remedies Like RediCalm Decrease Stress and Anxiety?
Wellness
2 views
Wellness
2 views

Can Natural Remedies Like RediCalm Decrease Stress and Anxiety?

Ryan Kh - August 16, 2017

According to research from the National Institute of Mental Health, anxiety disorders are the most common mental illness in the…

How to Alleviate Stress Related Insomnia
Specialties
400 views
Specialties
400 views

How to Alleviate Stress Related Insomnia

JohnHenning - August 15, 2017

Do you have difficulty falling asleep or staying asleep every night? You aren't alone. According to multiple studies, including one…