By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: Person-Centered HealthCare: Mayo Clinic’s Three “P”s
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > Business > Hospital Administration > Person-Centered HealthCare: Mayo Clinic’s Three “P”s
BusinessHospital Administration

Person-Centered HealthCare: Mayo Clinic’s Three “P”s

docnieder
docnieder
Share
4 Min Read
Image
SHARE

Image

Image

Last week I attended the Mayo Clinic’s Annual Social Media Summit in Rochester. What most impressed me had nothing to do with the conference. On Tuesday afternoon before the Summit began I toured Mayo Clinic. It was supposed to be for an hour but lasted more than two because our group, consisting of one doctor and nineteen PR professionals, was so interested in the information being fed to us. I don’t know why the publicity folks were so intrigued, but for me, Mayo’s philosophy of “”patient-centered, physician-led” care hearkened back to a time when the patient-physician relationship was inviolate. It was stimulating to realize that my instincts of how medicine is best-practiced are right on target. Image

My myopic opinion regarding the fragmentation of healthcare sees the destruction of the patient-physician relationship by multiple entities, who are primarily interested in a piece of the economic pie, as central to our healthcare mess. At Mayo, no project moves forward unless there is a physician who champions it and it is the physician’s responsibility to ensure that every project is dedicated to improving some aspect of patient care. Physicians are salaried so they spend the time necessary to care for patients and are not incentivized to increase the numbers of patients seen or do procedures to enhance the bottom line. 

More Read

top 7 icd10 resources
The Top 7 ICD-10 Implementation Resources
Strep Throat Test with No Wait or Lab Required
Medicare Is Not Free
Stressing Employee Sleep and How It Can Impact Your Practice, Hospital, and Overall Productivity
HIMSS 2014 in Review

Every person I met who worked for Mayo reiterated the importance of putting patient care and comfort first. It was incredibly refreshing. The Mayo logo emphasizes a patient-first policy as well. I’d seen the logo multiple times but somehow never thought about what the three shields represent. Our tour guide explained: Patient care, research and education. The educational aspect was obvious as we walked multiple floors of patient care areas. I noticed no TVs in patient waiting rooms but many had computer screens where patients could learn about their conditions.

It is a refreshing and calming atmosphere without the cacophony of media noise. There is art everywhere. Waiting rooms are spacious and well-lit. Meditation rooms and educational spaces abound. 

 

Mayo has always represented excellent healthcare in my mind. Patient reports that come to me after a visit there are extraordinary due to the extent of the integrative care the patient experiences from multiple medical disciplines coming together. I expected to be impressed. I did not realize I would also be reassured. Putting patients first is what I’ll continue to strive to do, despite insurance interference, governmental policies or EHR dysfunction.

Editor’s Note: Take a look at these photos that the author, Kathy Nieder, took during her tour of The Mayo Clinic.  Looks to me like a good Healing Environment!

Image
Waiting Area on a Children’s Floor in the Gonda Building

 

 

 

 

 

 

 

 

 

 

 

 

 

Image
Original Joan Miro Paintings

 

Image
Original Medical Library in the Plummer Building

 

 

 

 

 

 

 

 

;

 

 

 

 

 

 

 

 

 

 


Editor’s Note: I have included a video on the Mayo Clinic’s Patient-Centered mission:

If you like this post, please read other posts in the series on the Person-Centered HealthCare main page. And if you have a story to tell that may be a fit with our series, please comment below or email me at joan@socialmediatoday.com

TAGGED:mayo clinicPerson-Centered HealthCare
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

Traumatic Brain Injuries
Understanding Traumatic Brain Injuries: What Families Need to Know
Policy & Law
October 10, 2025
Remote Monitoring touchpoints
Remote Monitoring Touchpoints Patients Will Actually Follow
Technology
October 9, 2025
dental care
Importance of Good Dental Care for Health and Confidence
Dental health Specialties
October 2, 2025
AI in Healthcare
AI in Healthcare: Technology is Transforming the Global Landscape
Global Healthcare Policy & Law Technology
October 1, 2025

You Might also Like

Correct Use of Logos in Presentations of Medtech Companies

January 30, 2015

Veterans and mHealth: A Sensible Patient Engagement Strategy

September 17, 2014

Minn. Governor Requests Bids for Health Care

March 23, 2011
pay for performance
Health ReformHospital AdministrationPolicy & LawPublic Health

Does Pay for Performance Measure Medical Quality?

June 5, 2014
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?