Eye care is a very important part of our health. Therefore, many people depend on optometrists. If you are an optometrist, then you have to know how to help your customers by growing your business.
Growing an optometry business is a long and challenging process. Optometrists must be patient, persistent, and always willing to learn new things. As you grow your optometry business, several strategies can be used to increase its success. This article lists just a few of the strategies you can use.
Get to Know Your Community
The American Optometric Association has some guidelines on growing your optometry business. One of the most important things is getting in touch with the community.
Having a community understanding and presence is vital for a business owner. Communities can help you and your customers grow. Take Salesforce as an example. The company has built a community of around 2 million people who help each other, giving Salesforce a competitive advantage.
As an optometrist, you are in a unique position to help people. By getting to know your community, you can learn about the needs of your patients and how you can be most helpful.
There are several ways that you can start learning about your community. For beginners, you can start by getting familiar with your local school district. Figure out which schools have the highest need for vision care services, such as eye exams and glasses. This will allow you to be prepared when parents come into your office requesting an appointment for their child.
For example, if many students at one school don’t get needed glasses because their parents cannot afford them, consider offering discounted or free eye exams for children. Try partnering with local charities or fundraisers as well—they may be able to provide additional resources for people who need vision care services but cannot afford them otherwise.
Offer Promotions and Free Services
Offering free services for a limited period of time can help customers understand what you have to offer. Many businesses are using this model due to its effectiveness. According to a recent study, SaaS companies using such a model indicate a conversion rate of over 60%. You can offer multiple paid promotions and free services, such as:
- Give away free glasses or eye exams. You want to give your patients something they can take with them and enjoy for many years to come, so you might want to consider giving away a pair of personalized reading glasses as an incentive for new patients or as a gift when someone returns for their annual checkup. This is something that will stay around in their home or office forever and serve as a constant reminder of how much they appreciate your services.
- Offer a discount on certain procedures. If there’s one thing people love more than getting something free, it’s saving money—especially when the savings are significant! Offering discounts on certain procedures is an excellent way to show off your expertise while also enticing potential new clients with what they perceive as savings.
Monitor and Measure Your Company’s Evaluation
Now that you’ve created a set of goals for your company, it’s time to measure your progress. It might seem obvious, but you must measure the important things to growing your business. You can’t grow a practice if you aren’t keeping a score!
The first step is to identify each goal’s value and determine who will be responsible for measuring it. For instance, if one of your goals is to boost brand awareness by creating a Facebook page or Twitter account, then someone from marketing should be responsible for monitoring those accounts regularly and reporting back on their performance.
The same goes for increasing foot traffic through patient referrals – it would make sense for someone in sales or administration (or both) to look at the number of new patients each month and which ones are returning.
Measuring your evaluation is also vital to improve your sales and divestitures. This can also help during mergers and acquisitions. Hence, do an optometry practice evaluation for your company to know its current worth and plan how to increase it.
Develop a Referral Program
One of the best ways to grow your optometry business is through referrals. You are likely already aware of this, but have you ever thought about how you can create a referral program?
Without a doubt, the best way to get new patients for your optometry clinic or eye care practice is through word-of-mouth. If a patient has a great experience with their eye exam and contact lens fitting, they might recommend that place to other people they know who need similar services. There’s no better feeling than hearing someone say, “Hey! I went to so and so last week, and they were really helpful! I think they could help you too!”
To develop an effective referral program, it’s vital that you understand how other businesses use them as well as what makes them successful (or unsuccessful).
Use Technology to Your Advantage
Around 12 million people have vision problems. However, many of them don’t get diagnosed, because of poor technology.
Of course, you can’t have a business in the age of technology and not use it to your advantage. Ensure you have the right technology for your business, including a website and email marketing program. Social media is also an essential part of any optometry practice’s marketing strategy. According to data, 59% of the world’s population uses social media. You can use this already existing audience base to promote your optometry products and solutions.
Email marketing is one of the most effective ways to reach prospective patients and current customers with valuable information about upcoming events or exciting new products. With so many people checking their emails regularly, this communication form is still an excellent way to get in front of your target audience and educate them about what makes your practice unique. In fact, it can give you huge ROI. According to data, every $1 spent on email marketing can yield $36 in ROI.
You should also ensure that you are using all available resources within traditional advertising outlets and online channels like social media sites like Facebook or Twitter. Additionally helpful would be establishing relationships with businesses directly or indirectly – such as those interested in selling eyeglass frames (for example) who may then offer discounts on glasses purchased there versus elsewhere without any kind f affiliation whatsoever.
Hopefully, this article will give you a good start on how to grow your optometry business. The important thing to remember is that there is no one-size-fits-all approach. The best way to grow an optometry practice will vary from location to location, depending on the business and the community in which it operates.
There are many ways businesses can grow their revenue and profits, some of which may be more effective than others for specific practices. You must consider your company’s current strengths and weaknesses before deciding which strategy will work best for you.