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Health Works Collective > Wellness > Home Health > Why Rare Disease Caregivers Inspire Me
Home HealthWellness

Why Rare Disease Caregivers Inspire Me

Pam Todd
Pam Todd
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rare disease caregiverIf you want to know the heights of love, compassion, determination, and self-sacrifice that people can rise to, just sit down and talk to someone who is caring for a rare disease patient for 30 minutes or so.

rare disease caregiverIf you want to know the heights of love, compassion, determination, and self-sacrifice that people can rise to, just sit down and talk to someone who is caring for a rare disease patient for 30 minutes or so. It will be enough to combat any cynicism you feel about the state of the world and humanity.

In the 8 years I’ve spent working with rare disorder communities, I’ve met many inspiring caregivers. The most recent example is Lisa Moreno-Dickinson. We interviewed her about Stop CAID Now, the organization she founded to find a cure for childhood autoinflammatory diseases. There are also many stories to be found in our book, Uncommon Challenges, Shared Journeys: Stories of Love, Hope, and Community by Rare Disease Caregivers, a collection of stories written by empowered rare disease caregivers who are shaping the future of healthcare for rare diseases and orphan drugs.

Thanks to the Quiet Heroes

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The ACA has put patients at the center of healthcare services. A patient-centric healthcare approach in this digital era means a revised definition of quality in the physician-patient relationship. When it comes to healthcare services, patients shell out a hefty amount from their pocket and want nothing less than the best. The services in healthcare are no longer limited to just cost as consumers now evaluate quality and experience in the same equation. Research highlights from the 2015 Healthcare Consumer Trends by National Research Corporation states that reputation in healthcare matters more to consumers when choosing a brand than any other industry, e.g. hospitality, retail, airline, etc. The new generation of quality measurements in healthcare require a different mind-set and a different 'toolbox' to handle the hurdles. It’s the need of the hour for healthcare providers and others across the healthcare value chain to adopt the patient-centric approach for surviving in the vast competitive ocean of healthcare services. Patient-centric care is an approach that develops through effective communication, empathy and a positive physician-patient relationship. The primary purpose is to improve patient care outcomes and satisfaction and to reduce patient symptoms and unnecessary costs. It’s a win-win situation for both physicians and patients. While healthcare providers are able to support their patients in becoming more compliant with treatment and management of their conditions/diseases, patients feel more satisfied with the care that they are receiving. PwC’s Health Research Institute’s annual report 2016 states that health systems should keep an eye on the consumer experience as they expand and extend. More partnerships and more caregivers could mean confusion for patients and poor customer experiences. To differentiate their practice among competitors, patient satisfaction can be used as a competitive distinguishing factor. Although patient satisfaction cannot really provide tangible benefits, but an experience that exceeds patient expectations for what a practice/hospital can provide is very important as it creates loyal patients who return for future health needs and refer their family and friends. Happy and satisfied patients are a secret marketing weapon for healthcare providers, whether they are physicians, dentists, physiotherapists or hospitals. Your patients are the new-age digital health decision-makers. In this era of Internet and social media, they now have multichannel access to information related to health. Needless to mention, they have gained new power to make their decisions; whether it’s choosing a healthcare provider or referring a physician to family and friends. By converting your satisfied patients to be your brand advocates, you can capitalize and use their voice as an effective marketing strategy to reach out to many other potential patients. To strive and thrive, in the U.S. many healthcare organizations are applying patient-centric approaches to healthcare. It’s all about what matters to patients, so it makes a lot of sense for the healthcare industry to place patients' healthcare experience at the center of their policies and procedures. The best deliverables are a combination of great communication for a positive physician-patient relationship, disciplined measurement and analysis of patient feedback and commitment to technology innovation – the formula for improving patient engagement and care.
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The stories we write about are usually the high profile ones. Behind them, working quietly on behalf of their own families and others, there are millions of other caregivers. Maybe you know someone like this who lives on your street. Perhaps you work with someone who is caring for a rare disease patient or know a friend of a friend who does.

Whoever they are, please take the time to acknowledge them for the good work they are doing during November, National Caregivers Month.

What it Takes to Be a Rare Disease Caregiver

As a reminder of what it means to live with a rare disease, here are some facts about rare disease caregivers from the Global Genes/Shire Rare Disease Impact Report.

It takes an average of 7.6 years in the US for a patient with a rare disease to receive the proper diagnosis. Along the way, patients see a total of 7 to 8 doctors and receive 2 to 3 misdiagnoses. Caregivers must act as researchers, care coordinators, and advocates during this time and afterward. These are roles that take time and energy from their existing careers and family responsibilities.

The emotional toll on caregivers is relentless.
• 72% suffer from depression
• 89% experience anxiety and stress
• 64% feel isolated from friends and family
• 97% worry based on the future outlook of the disease
• 87% worry based on the lack of information available on the disease
• 64% felt they had no one to turn to in the medical system for information and support

Financial Consequences

Patients and caregivers in the US fared significantly worse when it comes to the financial consequences of living with a rare disease than patients and caregivers in the UK, according to the Global Genes/Shire study.
• 53% had to use savings to pay for medical expenses
• 37% borrowed money from family and/or friends to pay for expenses
• 23% used retirement funds to pay for expenses.

Like all members of the rare disease community, caregivers would benefit from more awareness of the disease, better treatments, more practical and financial assistance, and more coordination throughout the medical community. In the meantime, what they deserve is our support.

Photo courtesy of orphanjones on Flickr Creative Commons

TAGGED:caregivingrare diseases
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