A New Era of Patient Engagement
The February 2013 issue of Health Affairs focused on patient engagement. The…
Social Business Intelligence for Healthcare
I like to think of social business intelligence as listening to posts…
HealthCare Social Media Presentation Video
The video below is the recording of the recent HIMSS So Cal…
Patients Come Second: Why Not?
Last week I finished reading a book about leadership and employee engagement,…
Reducing Readmissions: Care About Your Care
The RWJF is working to bring some attention to improving transitions from…
Surge Exercises: Bombings and Blast Injuries
I’ve been watching some of the news coverage of the bombing incident…
Physicians and Negative Online Reviews: Think Before You Sue
iHealthBeat has an article about physicians increasingly suing patients over negative online reviews,…
Re-Engineering the Hospital Discharge and Reducing Readmissions
Researchers at the Boston University Medical Center (BUMC) developed and tested Re-Engineered…
Duke Health and Facebook Advertising Case Study
Facebook has released a case study that highlights the success of Duke Health's…