Emotion tracking tools –only for trivial purposes?
Who am i? Who am i?I was surprised that the Boston Globe’s (Waltham firm helps computers learn empathy by mapping the human face) highlighted such unimportant opportunities for the technology.…
5 Ways IROs Can Increase Your ROI
IROs can help control costs and save you money (and resources) when it comes to all sorts of claims, not just medical necessity; and if you’re stuck trying to choose…
Four Money-Wasting Marketing Mistakes Doctors Make
Has there been a dramatic up-tick in the number of marketing mistakes lately? Perhaps there’s some sort of business-blooper epidemic; a bug of sorts, making the rounds.I raise this mostly…
Breast cancer while uninsured: One woman’s story
Summary: “I must admit that I chose to be uninsured,” C. wrote to me. “My work does not provide health insurance and I looked into nystateofhealth.ny.gov during the fall of…
See you at the BBJ Future of Healthcare ‘Power Breakfast’
I’m excited to moderate tomorrow’s Boston Business Journal ‘Power Breakfast’ on The Future of Healthcare at the Mandarin Oriental in Boston. We have a great panel lined up:Steward Health CEO,…
Revenue Cycle Integrity Must Precede Data Analytics
The transition to value-based payment calls for healthcare systems to rethink and redesign care delivery across services lines. Service line management is well defined in the healthcare industry as…
Presenting at Stanford Medicine X
I’m excited to be returning to Stanford Medicine X (Sept. 25-27) this year to speak on a panel with Susannah Fox, Pam Ressler, Wendy Sue Swanson and Jodi Sperber. I’m…
Your Social Media Strategy: Get Started (or Get Serious)
Article Series: An excerpt from a forthcoming book by Mark Tager, MD, and Stewart Gandolf, MBA, for private practice physicians and healthcare administrators about reaching, recruiting and retaining private pay…
Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors
A new resource from the American Hospital Association is available to help guide healthcare facilities as they work to improve their engagement of patients and their family caregivers. It builds…
Social Media and the Healthcare CEO
If leadership comes from the top, why are so many healthcare CEOs hesitant to be active in social media? To get a first hand perspective I asked Paul Levy, former hospital…
