Nine Out of Ten Hospitals Have No Plan to Achieve Patient Satisfaction
There’s a huge gap “between hospital management and frontline clinicians with respect to improving patient satisfaction,” according to a study out of Brigham and Women’s Hospital (BWH), Boston. There’s a…
How to Control Healthcare Costs: Lessons from Singapore
Americans pay more for their health care than residents of other high-income countries, but have greater health disparities and worse health outcomes. Singapore ranks sixth in the world in…
Steady as She Goes or Down With the Ship, a Parable for Healthcare
Last week I was visiting Microsoft customers and partners in Stockholm, Sweden. Today’s blog post starts with a story that reminds me of the challenges and opportunities for healthcare systems…
Sales Reps Not Included: On e-Commerce Site, Device Firms Discount Routinely Used Implants
The movement toward price transparency that’s sweeping various parts of the healthcare system has now reached medical device sales via a new e-commerce startup that connects medical device companies with…
Writing Safety Critical Software
I first started using and mentoring developers on agile software development techniques like eXtreme Programming (XP) and Scrum over a decade ago. Often called “lightweight” methodologies, agile software development lifecycles…
From WhiteBoard to Business
Next Wave Health’s mantra is that it wants to grow the next big idea in healthcare, even if it only exists on a whiteboard. Next Wave Health’s mantra is that…
Mobile Health Around the Globe: Apple Video is a Testament to mHealth’s Global Impact
Apple is showing off its marketing chops, and tugging at our heartstrings, in a new video posted to its YouTube channel.Called “Making a difference. One app at a time,” the…
No More Monkeys Jumping On This Bed: Few Psych Meds Coming Our Way
There’s nothing wrong with the size of the field.The National Institute of Mental Health estimates that nearly one in four adults in America suffers from a diagnosable mental order in…
Why Road Rage Should Make Us Feel Good
My personal paradox is that I have railed against the intrusion and dehumanization of technology, and yet I am tethered to my iPhone. Do I feel differently when it’s my…
Do Readmission Rates Really Indicate Hospital Quality?
Unplanned readmissions to the hospital have been the focus of much attention in recent years for obvious reasons: First, they are relatively easy to measure using administrative claims data. Second,…
