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Health Works Collective > Business > Is Your Dentistry Practice Present on Top Social Media Sites?
BusinessMarketingSocial Media

Is Your Dentistry Practice Present on Top Social Media Sites?

Olivia Carter
Olivia Carter
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Contents
  • Facebook for Dental Marketing
  • Twitter for Dentistry
  • Instagram for Dental Surgeons
  • LinkedIn for Dentist
  • Pinterest for Dental Marketing

In the last decade, the percentage of Americans with a social media account has gone up from 24% to 81%. So the majority of your existing and potential patients are on social media. And marketers agree that social media offers more exposure and lead generation to their practice. There are numerous social media platforms and you may or may not need to be present on all of them.

But just having an account on your chosen platform is not enough. Rather, you need to have a strategic plan for marketing and advertising on these platforms. An effective social media strategy can fetch you better ranking on search engines, more leads and more conversions. Start by establishing a strong online presence on these most popular social media platforms: Facebook, Instagram, Twitter, LinkedIn and Pinterest.

Premeditated activities such as selection of a target audience, content and business goals allow you to perform good dental marketing to improve brand awareness that builds your online reputation. Let’s see how to use social media sites for online marketing of your practice.

More Read

The ACA has put patients at the center of healthcare services. A patient-centric healthcare approach in this digital era means a revised definition of quality in the physician-patient relationship. When it comes to healthcare services, patients shell out a hefty amount from their pocket and want nothing less than the best. The services in healthcare are no longer limited to just cost as consumers now evaluate quality and experience in the same equation. Research highlights from the 2015 Healthcare Consumer Trends by National Research Corporation states that reputation in healthcare matters more to consumers when choosing a brand than any other industry, e.g. hospitality, retail, airline, etc. The new generation of quality measurements in healthcare require a different mind-set and a different 'toolbox' to handle the hurdles. It’s the need of the hour for healthcare providers and others across the healthcare value chain to adopt the patient-centric approach for surviving in the vast competitive ocean of healthcare services. Patient-centric care is an approach that develops through effective communication, empathy and a positive physician-patient relationship. The primary purpose is to improve patient care outcomes and satisfaction and to reduce patient symptoms and unnecessary costs. It’s a win-win situation for both physicians and patients. While healthcare providers are able to support their patients in becoming more compliant with treatment and management of their conditions/diseases, patients feel more satisfied with the care that they are receiving. PwC’s Health Research Institute’s annual report 2016 states that health systems should keep an eye on the consumer experience as they expand and extend. More partnerships and more caregivers could mean confusion for patients and poor customer experiences. To differentiate their practice among competitors, patient satisfaction can be used as a competitive distinguishing factor. Although patient satisfaction cannot really provide tangible benefits, but an experience that exceeds patient expectations for what a practice/hospital can provide is very important as it creates loyal patients who return for future health needs and refer their family and friends. Happy and satisfied patients are a secret marketing weapon for healthcare providers, whether they are physicians, dentists, physiotherapists or hospitals. Your patients are the new-age digital health decision-makers. In this era of Internet and social media, they now have multichannel access to information related to health. Needless to mention, they have gained new power to make their decisions; whether it’s choosing a healthcare provider or referring a physician to family and friends. By converting your satisfied patients to be your brand advocates, you can capitalize and use their voice as an effective marketing strategy to reach out to many other potential patients. To strive and thrive, in the U.S. many healthcare organizations are applying patient-centric approaches to healthcare. It’s all about what matters to patients, so it makes a lot of sense for the healthcare industry to place patients' healthcare experience at the center of their policies and procedures. The best deliverables are a combination of great communication for a positive physician-patient relationship, disciplined measurement and analysis of patient feedback and commitment to technology innovation – the formula for improving patient engagement and care.
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Facebook for Dental Marketing

It is one of the most popular social media platforms with around 70% of online users. You can share all forms of content with your target audience such as videos, infographics, images or blogs. With an audience ranging from15 to 59 years of age and more than 90% of millennials, Facebook is not a platform to be taken lightly. It even allows your patients to rate and review your practice. It helps you build long-term relationships with your existing patients and attract potential ones.

When it comes to marketing your dental practice, Facebook is not an absolutely free platform. It operates on pay-for-play model where you need to pay to make your content reach a larger audience.

Twitter for Dentistry

Twitter is a place for active participation that witnesses more than 7,000 tweets every minute and has 350 million+ users. It is best for real-time communication with your target audience. Features like polls and hashtags help you get a quick response to your posts. The number of shares for a dentistry post can increase with the number of relevant hashtags you include. Your posts go viral like wildfire with your existing patients’ likes and shares of your posts.

For excellent use of Twitter, you should have plenty of meaningful content to share on dentistry. A dull and uninteresting tweet will die soon and won’t be able to connect well with your existing and new patients. So you need to posts tweets more than once a day to increase patient engagement. Twitter even allows you to preschedule tweets.

Instagram for Dental Surgeons

With 800 million active users, Instagram is a great place to reach millennials. And Instagram Stories is one of the best ways to engage with your patients. This platform attracts an audience who appreciates videos and images. You can engage with a wider group of patients using hashtags. Instagram rules over Facebook and Twitter in terms of hashtags by allowing you to add as many as possible relevant dentistry hashtags.

For a newbie dental practitioner, Instagram is good for brand promotion. Since its major subscribers are under the age of 35, visually appealing posts or content can spread your name in the market, establishing a strong online reputation. But users can get a link to your Instagram page via your Facebook or Twitter account and the About Me page on your practice website.

Both Twitter and Instagram can help you attract the young and tech-savvy crowd.

LinkedIn for Dentist

With more than 100 million users, LinkedIn is a more professional social media platform with major users in the age group of 30 to 65. So your posts should also be professional and relate to your practice. Use it to connect with your colleagues, community and other healthcare professionals in your niche. Being an active member of LinkedIn groups and commenting on different posts increases your professional credibility.

LinkedIn should not be used to promote your services;rather, use it to build professional referrals and promote your brand.

Pinterest for Dental Marketing

Pinterest is mainly a visual platform with 100 million users. It is the most effective site to acquire website traffic referrals as people “pin” content to their boards. Pinterest can be used to attract your potential patients by displaying images of your practice for promoting offers, if any. Appealing graphics along with optimization can fetch you better leads.

Note that the major crowd on Pinterest consists of females and millennials, so keep using good marketing images. After consent from your patient, you can post a before-and-after dental surgery image to attract new patients.

Depending on the dental services you offer, being present on any three social media platforms can help you increase your patient base. Facebook and Instagram being the leaders, they need to be utilized efficiently to defeat your competitors and grow your online presence.

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By Olivia Carter
Olivia Carter is a freelance writer and short story author. She is a performer, singer and a fitness freak. She loves to write about technical stuffs, internet and other trendy topics which add values to the readers. She lives in Portland and having degree in English Literature.

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