By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    improving patient experience
    6 Ways to Improve Patient Satisfaction Within Hospitals
    December 1, 2021
    degree for healthcare job
    What Are The Health Benefits Of Having A Degree?
    March 9, 2022
    custom software development is changing healthcare
    Digital Customer Journey Mapping and its Importance for Healthcare
    July 21, 2022
    Latest News
    Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
    May 16, 2025
    Learn how to Renew your Medical Card in West Virginia
    May 16, 2025
    Choosing the Right Supplement Manufacturer for Your Brand
    May 1, 2025
    Engineering Temporary Hospitals for Extreme Weather
    April 24, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Can Thinking Younger Make You Live Longer?
    April 20, 2011
    Image
    Obesity’s Outlook Unchanged
    June 13, 2011
    When It’s An Emergency Elderly Not Treated As Well in Hospitals
    July 16, 2011
    Latest News
    Building Smarter Care Teams: Aligning Roles, Structure, and Clinical Expertise
    May 18, 2025
    The Critical Role of Healthcare in Personal Injury Recovery: A Comprehensive Guide for Victims
    May 14, 2025
    The Backbone of Successful Trials: Clinical Data Management
    April 28, 2025
    Advancing Your Healthcare Career through Education and Specialization
    April 16, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: Healthwise in India
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Healthwise in India
eHealth

Healthwise in India

malpani
Last updated: April 15, 2013 7:47 am
malpani
Share
5 Min Read
SHARE

Even though I have been working with Healthwise for over eight years, I am ashamed to say I didn’t know much about how they actually went about creating their patient educational content until I visited them in Boise.

We’ve been having a hard time promoting patient education in India , even though there is such a great need for it. Patients are all online , and are looking for information which they can trust – but they often get lost and confused , because there is much garbage online. Doctors often get irritated by patients who carry pages and pages of Internet information , because so much of it is unreliable.

Healthwise provides a win-win solution, because they have done a great job of producing high-quality patient educational content , which is distributed through hundreds of sources in the US – hospitals ; health insurance companies ; web portals ; and even the government . They all use the content regularly and routinely .

I needed to learn how we can replicate what they’ve done so successfully in the US in India as well. The common denominator between HELP and Healthwise is that we both put patients first – and that patients are the same all over the world ! However, hospitals , health insurance companies and governments in India are stuck in a world which is at least 20 years away from where the USA is today.

However, my learning will help us to figure out where we are likely to be a few years down the road , as India catches up with the rest of the world, so that we will be well positioned to take advantage of these seismic changes in the Indian healthcare system.

While I have always been very impressed by the high quality of the content which Healthwise produces , it’s only when I actually visited their office did I realize the amount of effort , time and money which they invest in order to create such as high quality product. Healthwise has over 250 employees – of which more than 30 are IT engineers ! They continue to spend energy in modifying and creating and delivering their information , according to the patient’s needs , which evolve as the world progresses.

Because they put patients first, they place a lot of emphasis on  user experience. It’s not just a question of saying – Okay , here’s this information – read it and do what it tells you ! It’s far more complex than this, because you need to engage the patient to make sure that he acts based on the information which you provide .

We are finding it hard to get Indian companies to license this health information , so they can provide it free to their customers and patients, even though it is of such high quality. Even though Healthwise has been very successful in doing this in the USA, most Indian companies are not willing to learn from the market leaders in the USA. There is still a lot of resistance in actually investing in these patient educational resources ! Hospitals don’t seem to see any value – and they come up with the same excuse – No one else seems to be doing it , so why should we bother ? Health insurance companies in India are still not profitable enough as yet , to be able to invest resources which will help them to differentiate themselves from the competition .

I think it’s a matter of time till India catches up with the US , because Indian patients are as demanding as patients in the US  – it’s just as important for them to make the right decisions , as it is for patients in the US ! In fact, the need in India is far more, because there is such an acute scarcity of reliable information which patients can trust. We hope that by learning from Healthwise , we will be able to leapfrog and catch up with the US far more quickly than we would otherwise !

 
priligy buy
TAGGED:health literacypatient engagement
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

Clinical Expertise
Building Smarter Care Teams: Aligning Roles, Structure, and Clinical Expertise
Health care
May 18, 2025
Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
Health
May 15, 2025
Learn how to Renew your Medical Card in West Virginia
Learn how to Renew your Medical Card in West Virginia
Health
May 15, 2025
Dr. Klaus Rentrop Shares Acute Myocardial Infarction heart treatment
Dr. Klaus Rentrop Shares Acute Myocardial Infarction
Cardiology
May 13, 2025

You Might also Like

TEDxCambridge 2011 Twitter Feed

November 20, 2011

Massachusetts Medical School Wins Contract to Design Health Insurance Exchanges

February 17, 2011

Please Choose ’1′ for Dr. X or ’2′ for Dr. Y for Your Telemedicine Consult

December 1, 2012

Small Hospitals Realize Financial Benefits from Telemedicine

December 15, 2012
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?