By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    headphones can create health problems
    The Harmful Health Effects of Using Headphones
    September 24, 2021
    Headache causes
    4 Causes Of Headache You Probably Didn’t Know About
    December 28, 2021
    follow these steps to recover from your injury
    What Steps Should You Take to Recover More Quickly from an Injury?
    April 12, 2022
    Latest News
    Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
    May 16, 2025
    Learn how to Renew your Medical Card in West Virginia
    May 16, 2025
    Choosing the Right Supplement Manufacturer for Your Brand
    May 1, 2025
    Engineering Temporary Hospitals for Extreme Weather
    April 24, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Do You Know What’s in Your Pain Pill?
    May 11, 2011
    Depression and Diabetes Linked
    June 23, 2011
    Positive Health and the Heart
    July 28, 2011
    Latest News
    Building Smarter Care Teams: Aligning Roles, Structure, and Clinical Expertise
    May 18, 2025
    The Critical Role of Healthcare in Personal Injury Recovery: A Comprehensive Guide for Victims
    May 14, 2025
    The Backbone of Successful Trials: Clinical Data Management
    April 28, 2025
    Advancing Your Healthcare Career through Education and Specialization
    April 16, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: Satisfying Your Customers with Social Media
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Social Media > Satisfying Your Customers with Social Media
Social Media

Satisfying Your Customers with Social Media

thielst
Last updated: May 6, 2011 3:58 pm
thielst
Share
2 Min Read
SHARE

The May/June 2011 issue of Healthcare Executives includes an article I wrote about using social media to engage patients in their Satisfying Your Customers column.  And, I’ve been invited to prepare a follow-up article for a later edition on satisfying employee and physician customers.  This is exciting for me since there is so much more to social media than just marketing to consumers.

The May/June 2011 issue of Healthcare Executives includes an article I wrote about using social media to engage patients in their Satisfying Your Customers column.  And, I’ve been invited to prepare a follow-up article for a later edition on satisfying employee and physician customers.  This is exciting for me since there is so much more to social media than just marketing to consumers.

For example, a HIMSS News article titled Social Media in Healthcare – What’s Up Doc? describes how a local support group for alcoholism incorporates social media for ever-present support.  The article also highlights a description of social media from my book:

“Social media are electronic tools that enhance communication, support collaboration, and enable users across the globe to generate and share content.”

The key in this description is the word “users” which applies to consumers/patients, just as much as it applies to employees, physicians, board members, volunteers, vendors, strategic partners, donors, residents/students, and other healthcare stakeholders and customers!

More Read

Image
Social Media Transforming Care for Rare Disease Patients
Chat 120 Summary: What are Your Favourite Twitter Communities and Hashtags?
Connection is Critical in the Social Media Networking Space
Capture Patient and Market Insights with Social Media Listening Programs
Should patients choose doctors who are friends?

By the way, if you have a great example of how your healthcare organization is satisfying your physician and employee customers using social media, get in touch with me or leave a comment and perhaps I’ll include it in the article.

TAGGED:social media
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

Clinical Expertise
Building Smarter Care Teams: Aligning Roles, Structure, and Clinical Expertise
Health care
May 18, 2025
Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
Grounded Healing: A Natural Ally for Sustainable Healthcare Systems
Health
May 15, 2025
Learn how to Renew your Medical Card in West Virginia
Learn how to Renew your Medical Card in West Virginia
Health
May 15, 2025
Dr. Klaus Rentrop Shares Acute Myocardial Infarction heart treatment
Dr. Klaus Rentrop Shares Acute Myocardial Infarction
Cardiology
May 13, 2025

You Might also Like

top social media hospitals
eHealthHospital AdministrationSocial Media

Your Hospital Social Media Benchmark: How Do You Rank?

November 21, 2014

The Public Physician: @Doctor_V guest on #hcsmca

October 29, 2014
digitalmarketing.jpg
eHealthSocial Media

5 Search Engine Marketing Tips for Medical Practices

October 18, 2016

Interview With Giovanna Marsico, on Patients and Digital Tools #doctors20

May 26, 2015
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?