- they provide training for staff at orientation on medication management.
- they provide ongoing training to staff as medications change, come and go.
- use a licensed pharmacist on a consulting basis.
- they equip staff with smart-phone apps that staff can download that can help with medication identification and management.
“Most physicians and family members do not realize that while the caregiver is nodding and saying ‘yes,’ she might not really understand what is being said,” he said.