Would You Call 911 for a Hangnail?
Summary: Preventable visits to the Emergency Department are a significant source of…
Customer Service Portal for Medical Equipment Saves Time and Work
If you are wondering how to manage the performance and maintenance of…
The Art of Engagement: A Review
I reviewed Jim Haudan’s The Art of Engagement: Bridging the Gap Between…
Improve Document Security in the Face of ICD-10: A HIPAA Checklist
Although Health and Human Services has delayed compliance with the International Classification…
5 Bits of Actionable Info from AAOS 2014 for Your Ortho Department
Thousands of orthopedic surgeons descended on New Orleans this month for their…
First Principle of Enduring Success: Existing Patients First
Some fundamental business ideas deserve repeating:Successful marketing—and practice growth—begins with taking care…
The Website as Part of a Strategic Hospital Marketing Plan
Designing an effective hospital website is getting a lot more complicated than…
Diagnosing Cash Flow Problems in a Medical Practice
Most small and mid-sized medical practices operate in a difficult environment. They…
The Meaning and Depth of the Primary Care Crisis
The Crisis in Primary Care – Part 1 of a Series The…
A Snapshot of the Health Care Workforce
How is the health care workforce changing under ObamaCare? How is the…