Six Mobile Health App Design Tips

February 6, 2014
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smartphone appFirst published on MedCityNews.com. A great majority of patients with chronic diseases would accept mobile app prescriptions from their physicians, according to a survey of 2,000 patients released last summer.

smartphone appFirst published on MedCityNews.com. A great majority of patients with chronic diseases would accept mobile app prescriptions from their physicians, according to a survey of 2,000 patients released last summer. Yet physicians for the most part haven’t adopted the practice — for a number of reasons.

In a new interview with ACONews, PricewaterhouseCoopers’ managing director of healthcare strategy and innovation, Chris Wasden, pointed out that there are huge barriers making it unlikely that physicians will drive adoption of mobile health apps. It’s easier and more important to focus first on consumer uptake; physicians will only adopt them after consumers show that they are valuable, he said.

That seems to be true so far, as the most popular health apps today tend to be very general health and wellness-related ones, like WebMD and LoseIt!, not disease-management apps that physicians would recommend to patients. Further, an IMS Health report last fall concluded that most of the 43,000 health-related apps on the market have very limited functionality.

To spark adoption and continue pushing mobile health forward, Wasden said companies must ask themselves how to create compelling consumer value propositions “so we will hit a critical mass and so that doctors will now incorporate it as effective medicine.”

There are six principles they can follow to do that, he said:

  • Make it easy to integrate into a patient’s lifestyle and a physician’s workflow
  • Make it able to share information across various technology platforms
  • Make it able to not just collect data but to create actionable insight that will change behavior
  • Enable users to share the information it collects and stores with others who support their behavior change
  • Make it fun to use
  • Make it able to show a change in behavior and deliver better health outcomes

In the interview, Wasden said many companies have resisted creating more sophisticated apps that touch on all of these points to avoid dealing with the regulatory processes they might be subject to.

“My advice is don’t be afraid of the regulatory approval process,” he said. “At the end of the day, if we are not changing people’s behavior, we are wasting our time.”

[Image credit: Flickr user philcampbell]

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