By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    healthcare cybersecurity
    4 Helpful Tips on How to Protect Your Medical Practice Against Cyber Attacks
    October 24, 2021
    Health Check Diagnosis Medical Condition Analysis Concept
    6 Health Woes With Online Remedies
    January 19, 2022
    Eight Things Men Should Know About the Male Menopause
    Eight Things Men Should Know About the Male Menopause
    April 24, 2022
    Latest News
    Getting Back in the Game: Sports Injuries Rehabilitation Tips
    May 31, 2023
    4 Signs It’s Time to See a Therapist
    May 24, 2023
    11 Ways To Modernize Your Private Practice
    May 17, 2023
    How to Recognize the Signs of Hormonal Imbalance in Men
    May 29, 2023
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    The PCMH and Home Care Data: An Interview with Melissa McCormack
    December 19, 2013
    modern family direct primary care
    Modern Family Doctor Visit
    September 14, 2014
    Effective Healthcare Requires a Social Approach
    June 15, 2015
    Latest News
    MRI Sedation Options: What You Should Know Before Screening
    May 17, 2023
    What is the Process of Creating Medicine from Nature?
    May 2, 2023
    Choosing the Right Treatment Option for Varicose Veins
    May 2, 2023
    What Are Wrong-Site Surgeries and How Do They Occur?
    April 27, 2023
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: Three Ways a UCaaS System Can Improve Healthcare
Share
Sign In
Notification Show More
Aa
Health Works CollectiveHealth Works Collective
Aa
Search
Have an existing account? Sign In
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Medical Records > Three Ways a UCaaS System Can Improve Healthcare
eHealthMedical RecordsTechnology

Three Ways a UCaaS System Can Improve Healthcare

Annie Qureshi
Last updated: 2018/10/15 at 7:22 PM
Annie Qureshi
Share
6 Min Read
SHARE

In the healthcare industry, efficiency is crucial. In many cases it could be the difference between life and death. We are talking about more than just in the OR, where anything can go wrong at any moment, or in the emergency room, where things have already gone wrong and time is limited. We are talking about medical records being updated, patients being able to get a hold of the doctor or department they need, and doctors coordinating treatments for various symptoms and diseases.

Contents
We are talking about communication as well.Efficiency in CommunicationCyber SecurityFiscally Advantageous

We are talking about communication as well.

Communication between doctors within a health system is extremely important, as it is with the different offices and departments within that organization. Information must be easily-accessed by everyone within that system with a need. Information must be shared quickly, to provide for timely changes to a treatment, and especially if new information is discovered that could be detrimental to a patient.

Below we will discuss the many ways healthcare can benefit from an improvement in its communication systems.

Efficiency in Communication

UCaaS, or Unified Communications as a Service, is a category of “as a service” or “cloud” delivery mechanisms for enterprise communications. By connecting the various communication systems within a healthcare organization into one cloud platform, communication efficiency is improved. Taking advantage of a cloud-based communication service will allow healthcare organizations to benefit from having one seamless environment for voice, messaging, and conferencing.

More Read

healthcare cybersecurity

3 Pressing Healthcare Cyber Security Challenges and How to Address Them

Cutting-Edge Medical Innovations Are Disrupting Healthcare
Top 10 Reasons to Improve Medical Website Accessibility
The Top 5 Considerations for Successful Medical Device Software Development
The Vital Role of Medical Interpreting Services In Healthcare

Phone systems can be integrated into one large directory where anyone within the healthcare system can communicate directly with another. It can also route calls to a personal home or cell phone if needed and most come with built-in disaster recovery features. These advanced features mean, that when medical emergencies, natural disasters, or other issues arise, the system is always online and the people who need to be involved can be reached from anywhere and stay connected to the problem.

UCaaS can help identify KPIs (key performance indicators) and lead to changes in operations within call center divisions. By tracking call volumes, the amount of times per calls, and the quality of the calls, center managers can improve the interactions with patients.

Cyber Security

The healthcare industry is 2nd in cyber-attacks next to small businesses. With such a high crime rate against health providers and patient’s information, it leads to wonder why companies do not put an emphasis on protecting company data.

Part of the problem is the constant acquiring and merging of healthcare organizations. So many different companies with so many varying computer and phone systems, it can be a challenge to integrate a new acquisition into an existing system. And it can be expensive with so many mergers and buyouts.

Regardless of the reason, the fact remains that healthcare is failing to prevent and protect against cyber-attacks. Using UCaaS ensures that the most up-to-date security measures are constantly applied to your communications system. When coupled with a secure hybrid network,  these sorts of advanced measures  will extend to other equipment connected to the network such as X-ray machines, electric wheelchairs, and ventilators. If left unprotected, hackers can not only steal information, they can hijack the equipment, or even shut down the entire system.

Fiscally Advantageous

A unified communications system can help in many ways financially. By using a service, healthcare companies are spared the expense of maintaining their old end-of-life communication systems. They pay a monthly fee for a system that is not only pre-developed, but one that is constantly evolving. This will help providers as technologies evolve and internal needs change. The risk of them falling into obsolescence is greatly reduced.

Switching over to UCaaS reduces the need for multiple internal IT technicians. The system provider will have a dedicated support team to help work through any issues that may arise, and they will contract out any physical repairs necessary for equipment. This will help reduce costs, as will utilizing the various analytics and data management tools that help streamline operational efficiency. UCaaS works within the cloud, reducing the need for additional memory space or computer equipment, and allowing for faster retrieval and processing of data.

When a healthcare organization opts for fully integrating their systems, they need to consider UCaaS first. These systems have all of the tools required to manage their data, use their data fast and efficiently, and protect their data. By doing this, they will be reducing capital expenditures and shifting to a more favorable operating cost model by combining all of their needs into one centralized system.

Sign Up For Daily Newsletter

Be keep up! Get the latest breaking news delivered straight to your inbox.
By signing up, you agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.
Annie Qureshi October 15, 2018
Share this Article
Facebook Twitter Copy Link Print
Share
Previous Article Orthobiologics: The Quest For Effective Treatment Fuels Adoption
Next Article How AI In Healthcare Can Improve Patient Outcomes

Stay Connected

1.5k Followers Like
4.5k Followers Follow
2.8k Followers Pin
136k Subscribers Subscribe

Latest News

medical bills
Who is Responsible for Paying the Medical Bills After an Injury?
News June 1, 2023
sports injury rehabilitation
Getting Back in the Game: Sports Injuries Rehabilitation Tips
Health May 31, 2023
brush your day
How Many Times A Day Should You Brush Your Teeth?
Dental health May 29, 2023
Chiropractic Laser Therapy: A Beacon of Hope for Chronic Pain Sufferers
Chiropractic Laser Therapy: A Beacon of Hope for Chronic Pain Sufferers
Therapies May 29, 2023

You Might also Like

medical answering service
Technology

How Medical Answering Services Can Improve Patient Care

May 25, 2023
pet health apps
News

9 Best Apps for Pet Owners Trying to Keep their Animals Healthy

May 22, 2023
Biotechnology
Technology

What Are The Benefits of Biotechnology?

May 17, 2023
CRM for pharmaceutical
Technology

The Top Benefits of CRM Tools for Pharmaceutical Brands

May 11, 2023
//

We influence million of users and is the most authentic source of information on healthcare business and technology news.

Quick Links

  • About
  • Contact
  • Privacy
Subscribe

Subscribe to our newsletter to get our newest articles instantly!

Follow US

© 2008-2023 HealthWorks Collective. All Rights Reserved.

Welcome Back!

Sign in to your account

Lost your password?