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Health Works Collective > Business > Hospital Administration > Healthcare CEOs Want Mobility Training
eHealthHospital AdministrationMobile HealthTechnology

Healthcare CEOs Want Mobility Training

Suzie Mitchell
Suzie Mitchell
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Healthcare CEOs recognize that they need to build a bigger and better IT workforce this year. In fact, 53 percent of the CEOs surveyed want to hire more people immediately. But 63 percent say they are concerned about finding people with the right skills.

The transforming mobility technologies are moving so rapidly, and the fear of data breaches so prevalent, IT professionals are searching for mobility certification training.

One Michigan based company; Mobile Comply has recently launched two CompTIA certified mobile training courses to meet this growing need.

“We literally wrote the book on Mobility, said Mobile Comply CEO Elaina Farnsworth. “ The CompTIA Mobility+ certification covers the knowledge and skills required to understand and research capabilities of various mobile devices and aspects of over-the-air technologies,”

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Mobile Comply also offers Mobile App Security+ training and certification for developers and IT professionals responsible for data and application security.

Mobility is so new, and the types of devices are so widespread in the workplace, that best practices and benchmarks are needed to help combat improper and unsafe data conditions.

According to the PwC 17th Annual Global CEO Survey in Healthcare issued in February, 2014:

  • 86% of CEOS identified technological advances such as the digital economy, social media and mobile devices as the key trends transforming their businesses.
  • Only one-third think their customer service, sales and marketing functions are well prepared to capitalize on mobile.
  • While 93% say they plan to change their technology investments, only 25% have already started to make changes.
  • Only 41% say their IT functions are well prepared.
  • 77 % regard creating a skilled workforce as a key business goal

In Farnsworth’s discussions with healthcare CEOs and IT professionals, she has discovered that while the admission to do more is apparent, the ability to step up the training gets caught in a vicious circle.

“The daily demands of the healthcare IT professional are so great, and the increase of mobility into their workflow has come so quickly, that they are more likely solving daily crises than doing forward planning,” she explained.

However, we know that a short course in mobility training, while interrupting the daily workflow may seem unsettling, is extremely beneficial to the entire healthcare organization, she said.

“With all of the mobile devices operating inside of a hospital or large physician’s office, the organization is only a small step away from a Target-like data breach,” she said.  “We’ve heard more than once about the doctor using his personal smartphone to text or email patient’s information. “

Since 77% of healthcare CEOS are concerned about attracting and retaining qualified mobility professionals, companies like CompTIA and Mobile Comply are spending a lot of time educating professionals about training.

“We are seeing an increased awareness now, so that’s a positive,” Farnsworth said.

“Everyone talks about the slew of mobile apps and telemedicine devices that are offering terrific solutions to patients, which is wonderful. However, it’s imperative that the IT professionals who support these devices have access to training, so they can train the employees on best practices and security.”

(health IT training / shutterstock)

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