By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    improving patient experience
    6 Ways to Improve Patient Satisfaction Within Hospitals
    December 1, 2021
    degree for healthcare job
    What Are The Health Benefits Of Having A Degree?
    March 9, 2022
    custom software development is changing healthcare
    Digital Customer Journey Mapping and its Importance for Healthcare
    July 21, 2022
    Latest News
    7 Most Common Healthcare Accreditation Programs: Which Should You Use?
    August 20, 2025
    Hospital Pest Control and the Fight Against Superbugs
    August 20, 2025
    Hygiene Beyond The Clinic: Attention To Overlooked Non-Clinical Spaces
    August 13, 2025
    5 Steps to a Promising Career as a Healthcare Administrator
    August 3, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Patient Perception
    Medical Scrubs And Patient Perception: How Clothing Affects Patient Trust
    July 11, 2023
    How Would You Choose The Best Medical Clothing And Gloves?
    September 15, 2021
    MTBI Testing Helps Get Settlements to Cover Medical Bills
    April 16, 2024
    Latest News
    How Social Security Disability Shapes Access to Care and Everyday Health
    August 20, 2025
    How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
    August 20, 2025
    How One Fall Can Lead to a Long Road of Medical Complications
    August 20, 2025
    How IT and Marketing Teams Can Collaborate to Protect Patient Trust
    July 17, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: How Everyone Can Benefit From VoIP In Healthcare
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > Policy & Law > Global Healthcare > How Everyone Can Benefit From VoIP In Healthcare
Global HealthcareTechnology

How Everyone Can Benefit From VoIP In Healthcare

CarolinPetterson
CarolinPetterson
Share
5 Min Read
SHARE

 

Contents
  • VoIP offers long-term cost reduction
  • Ease your communication
  • The IVR service can be a great help
  • Patient benefits
  • Final Thoughts

Nowadays, healthcare must keep pace with the new way of communication. For this reason, VoIP services have become an indispensable element in the work of all health professionals. Although we can assume the benefits of using VoIP in healthcare institutions, patients also have a valuable benefit.

However, for each individual medical institution or practice, VoIP is also an investment. That’s why we always ask ourselves first – will it be worthwhile and how?

VoIP offers long-term cost reduction

If you have a medical practice and are wondering, “should I switch to VoIP?”, keep this in mind:

More Read

The PCMH and Home Care Data: An Interview with Melissa McCormack
Improving Access To Healthcare In Rural America
Dr. James Murtagh Tackles Pulmonary and Other Diseases
Here’s How To Manage Healthcare Costs As A Business
How Technology-Enabled Communications Drive Use of Routine Services and Revenue
  • VoIP telephony uses the same internet infrastructure that medical and health organizations already have. That means there are no expensive systems to purchase or configure. Also, there’s no costly equipment to rent. At the top, you might need to improve your broadband connection or increase space on your server.
  • When considering VoIP, the first thing that comes to mind is saving on long-distance calls. This could be a major factor if your healthcare cover patients from abroad.
  • VoIP also reduces your costs due to the fact that you can make your calls to a different type of users. Your calls can be transferred to handsets, mobiles, tablets, and laptops. And all of this with great reliability and security.
  • Maintaining this communication system is not expensive. The maintenance you might need will be done by your provider. They will be in charge of updates, user support, etc.
  • Using this technology will reduce your travel costs. Since this system uses video-technology, you can avoid paying travel expenses for your staff. Simply, do a video conferencing, participate in trainings, organize medical webinars, and communicate with your patients.

Ease your communication

Using VoIP in healthcare can certainly make life easier. First thing, you have a multiple calls option which will deliver mutual calls more efficiently. Calls can be forwarded by priority and it can be tailored by your patients needs. Medical personnel can track the status of each and every call. It is very useful in order to manage calls, time, and priority better.

The IVR service can be a great help

VoIP providers sometimes also offer IVR service (Interactive Voice Response). It is an automated system that interacts with the callers. It consists of a VoIP enabled hardware and software. When a patient makes a call to a healthcare institution, this software will respond automatically. It starts usually with pre-recording greeting lines, and then you will choose an option from the menu. IVR might be a bigger investment, but healthcare institutions will have a longterm benefit. In the first place, IVR performs its function 24 hours/7 days a week. It can also route patients to a specific medical department. That means that neither the patients or the staff will lose their precious time.

Patient benefits

The expertise and kindness in communicating with patients are a guarantee of your successful practice. It is more than obvious that every medical institution that uses VoIP technology is on the way to success. Including VoIP systems within your practice, you can raise the level of communicating with your patients.VoIP in Healthcare - everybody gainsPatients who find themselves in remote locations can easily get your medical attention. Whether they need advice or just a simple consultation, you can be there for them. Using VoIP, patients can be redirected to the medical department they need. It will keep them from losing time and sometimes that can be a life-saving. The VoIP system is also widely spread in facilities for elder care. Many of those facilities now provide VoIP service for their residents.

Final Thoughts

VoIP solutions can be beneficial for both healthcare facilities as well as patients. It is a service that makes medical care always reachable, and patients will know how to express their gratitude.

TAGGED:communication systemHealthcareVoIP
Share This Article
Facebook Copy Link Print
Share
By CarolinPetterson
Carolin Petterson is a businesswoman and content marketer with years of experience under her belt. She has had the opportunity to contribute to a number of popular business and marketing websites.

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

engineer fitting prosthetic arm
How Social Security Disability Shapes Access to Care and Everyday Health
Health care
August 20, 2025
a woman explaining the document
How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
Public Health
August 20, 2025
physiotherapist at work
How One Fall Can Lead to a Long Road of Medical Complications
Health care
August 20, 2025
Common Healthcare Accreditation Programs
7 Most Common Healthcare Accreditation Programs: Which Should You Use?
Health News
August 20, 2025

You Might also Like

biopharma beat
BusinesseHealthGlobal HealthcareMedical InnovationsTechnology

BioPharma Beat: 7 Drivers of Disruptive Innovation in Healthcare

April 3, 2014

Titanium: The Latest Building Block for The Future Of Medicine

March 24, 2018
MarketingTechnology

Importance Of CRM Software In The Healthcare Industry

July 11, 2019
benefits of virtual medical assistants
Technology

10 Essential Qualities Of A Virtual Medical Assistant

June 5, 2022
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?