When It Comes To Patient Engagement…It’s The Little Things That Count
I did a dumb thing a couple of weeks ago. I fell…
10 Innovative Ways to Improve the Patient Experience
Catalyst surveyed 400 Baby Boomer patients and came up with a list…
Better Bedside Manners Heal Doctor-Patient Relationships
Would you rather your physician be an astute diagnostician or a compassionate…
How to Communicate Well With a Patient While Working on an EHR in Real Life
When physicians who are used to carrying paper charts start using tablets…
Patient-Centered Communications – Does “Lack of Time” Justify Physician Reluctance To Adopt It?
I talk with lot of physicians about the need to improve the…
What Low Income Patient’s Want From Their Experience With Providers!
I seem to be sharing a lot of stats lately, but stats…
Secret Shoppers in the Doctor’s Waiting Room- A Twist on Pay for Perfomance
Image Depicts Doctor'sWaiting Room Flow Plan Image Depicts Doctor'sWaiting Room Flow PlanOn…
How To Increase Patients? Think Like A Patient (5 Quick Ideas)
Being a doctor and having to move to another state or…
Will Information Technology Squeeze Physicians Out Of Their Central Role In Health Care?
Not by a long shot if patients have anything to say about…