By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    benefits of using protein powder to build muscles
    Protein Powder for Muscle Mass: Everything You Need to Know
    December 12, 2021
    changes brought on by blockchain in healthcare
    Technology In The Healthcare Industry
    March 28, 2022
    What Does Core Body Temperature Say About Health?
    August 17, 2022
    Latest News
    Beyond Nutrition: Everyday Foods That Support Whole-Body Health
    June 15, 2025
    The Wide-Ranging Benefits of Magnesium Supplements
    June 11, 2025
    The Best Home Remedies for Migraines
    June 5, 2025
    The Hidden Impact Of Stress On Your Body’s Alignment And Balance
    May 22, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Behavioral Health Integration
    Why Is Behavioral Health Integration So Rare?
    November 6, 2014
    Do Electronic Health Records Reduce Malpractice Claims?
    February 2, 2013
    public private partnerships
    Strengthening Global Healthcare Systems Through Public-Private Partnerships
    April 8, 2015
    Latest News
    When Healthcare Ends, the Legal Process Begins: What Families Should Know About Probate and Medical Estates
    June 20, 2025
    Preventing Contamination In Healthcare Facilities Starts With Hygiene
    June 15, 2025
    Strengthening Healthcare Systems Through Clinical and Administrative Career Development
    June 13, 2025
    Building Smarter Care Teams: Aligning Roles, Structure, and Clinical Expertise
    May 18, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: 5 Ways Doctors Can Connect With Their Patients
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > 5 Ways Doctors Can Connect With Their Patients
eHealth

5 Ways Doctors Can Connect With Their Patients

TysonDowns
Last updated: August 28, 2015 1:08 pm
TysonDowns
Share
6 Min Read
SHARE

When it comes to your customer loyalty or connecting with your patients, there are so many things involved that can cause a relationship to go down the tubes.

Contents
1. Watch For Warning Signs2. Be Accountable3. Build relationships4. Be Responsive5. Prove you’re worth it

When it comes to your customer loyalty or connecting with your patients, there are so many things involved that can cause a relationship to go down the tubes.

  • The secretary answering the phone in a less professional manner.
  • A patient coming on the ‘wrong’ day. You know the day that you have patients back to back to back, and then have an emergency come in, and then your computers go down.
  • A patient mishears you given advise to another patient.
  • The list can go on and on and on.

The business strategies you have in place, often don’t play much of a role in retaining customers. Or getting ‘raving fans’. What helps make sales and bring back patients is the actions you and your staff take.

 

More Read

Image
Do Wearable Health Devices Actually Lead to Better Health?
Doctor/Patient Email: Are We Really Still Having This Debate?
List of Health Care Social Media and Digital Influencers on Twitter
ePatients: What’s the Big Deal?
Everything You Need To Know About HIV Apps

 

There are so many actions you and your staff can take to raise your customer loyalty and connect with your customers on a personable basis. However, for today’s purpose we will discuss the top five things you can do to connect with your customers.

1. Watch For Warning Signs

Many dentists and other healthcare professionals tend to overlook their patients warning signs. This is a complete no-no! For example, if a patient asks you for a copy of their dental records, it is possible they are not happy with the service they are receiving and wanting to review their records to go elsewhere or to look for a discrepancy. If your patient stops communicating with you, missing appointments, etc. chances are they are off in the distance finding a new dentist to replace you.

I don’t mean to scare you, because every doctor will have a few sour patients, but if all of your patients tend to fall off after a couple visits, chances are it is you and not them. By assessing the situation, you can finally identify the issue and address them, so your patients stop falling off the wagon.

2. Be Accountable

We all get those pesky surveys at the end of a customer service call, am I right? This is a great tool to gain insight into your patients’ attitudes. Conduct a survey here and there because many of times people will answer them and give you their honest opinion. You may even receive feedback about an issue you did not know you had.

However, a tip to the wise, you should not have 5 pages worth of survey material. A lot of people’s attention span are not that long and chances are from pages two through four they will either “Christmas Tree” it or back out of the survey because it is way too long.

3. Build relationships

Build relationships; you are probably thinking you have so many patients and don’t have enough time in a day to get to know each and every one of them. Well, that answer is wrong!

You need to stop worrying about how many patients you have and build a personable relationship with the each one. By having a personable relationship you can know what their needs, wants, and what needs improvement in your business. Not to mention, the better your relationships with your patients are, the higher the chance they will tell their friends about you.

4. Be Responsive

Being responsive is easy when things are going great. However, when things start to get tough many companies shut up and do not say a word to their patients. Well, that is what you will need to change. If you have a huge problem effecting your office and patients, you need to address it. Yes, there will be a lot of not so nice responses, but at least you did your job. Your patients may not like the issue, but they will be grateful that you informed them of the situation.

When informing your employees and patients of the issue, you will also want to have a solution to the issue. This will help relieve some tension and reflect your company in a good light to your company.

5. Prove you’re worth it

You have to prove to your patients you are worth every penny. You have to show them that you are the one for them. What you can do for them, how it will make their life easier, and why they should choose you over your competition. This can vary from patient to patient, that is why you need develop a personable relationship with each and every one of them.

These are five easy tips to help you connect to your customers and develop a great customer loyalty. It is vital that you implement these tips into your business strategy for a long healthy business.

High rankings in the search engines mean nothing if you aren’t building relationships that create a loyal following.

Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

scientist using microscope
When Healthcare Ends, the Legal Process Begins: What Families Should Know About Probate and Medical Estates
Global Healthcare
June 18, 2025
How Therapy Can Improve Your Mental Health and Daily Life
How Therapy Can Improve Your Mental Health and Daily Life
Mental Health
June 18, 2025
healthcare facilities
Preventing Contamination In Healthcare Facilities Starts With Hygiene
Global Healthcare Infographics
June 15, 2025
from gut to glow
From Plate to Wellness: How Everyday Foods Nourish Your Body Inside and Out
Dental health Infographics Specialties
June 15, 2025

You Might also Like

photo by Lepeltier.ludovic
NewsSocial Media

Doctors 2.0 & You: Upcoming Conference in Paris in May (Early Bird Registration Ends Jan 31)

January 19, 2012

An Answer to the Mounting Deficit of Doctors: Telemedicine

August 30, 2012
Embedded image permalink
Social Media

Top 10 Healthcare IT blogs to follow

September 8, 2015

Thomas Jefferson University Hospitals Embrace Telehealth

March 4, 2015
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?