By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    bowl of vegetable salad
    Raw Foods: benefits and harms
    November 9, 2021
    pros and cons of the keto diet
    Read This Before You Follow the Keto Diet
    May 18, 2022
    spinal cord injuries
    4 Potential Causes of Spinal Cord Injuries (and How to Seek Compensation)
    May 25, 2022
    Latest News
    5 Steps to a Promising Career as a Healthcare Administrator
    July 31, 2025
    Why Custom Telemedicine Apps Outperform Off‑the‑Shelf Solutions
    July 20, 2025
    How Probate Planning Shapes the Future of Your Estate and Family Care
    July 17, 2025
    Beyond Nutrition: Everyday Foods That Support Whole-Body Health
    June 15, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Effective Healthcare Requires a Social Approach
    June 15, 2015
    CCBHCs
    2016 Excellence in Behavioral Health Program Design
    February 23, 2016
    conducting Clinical Trial
    5 Tips for Conducting a Clinical Trial
    April 21, 2024
    Latest News
    How IT and Marketing Teams Can Collaborate to Protect Patient Trust
    July 17, 2025
    How Health Choices and Legal Actions Intersect After an Injury
    July 17, 2025
    How communities and healthcare providers can address slip and fall injuries with legal awareness
    July 17, 2025
    Let Your Lawyer Handle the Work Before You Pay Medical Costs
    July 6, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: 7 Types of Information Patients Need to Feel Comfortable
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > 7 Types of Information Patients Need to Feel Comfortable
eHealth

7 Types of Information Patients Need to Feel Comfortable

Larry Alton
Larry Alton
Share
6 Min Read
7 Types of Information Patients Need to Feel Comfortable
SHARE

 

Contents
Why Patient Comfort MattersTypes of Information to Provide

As a healthcare provider, it’s your responsibility not just to provide patients with treatment, but also with information—about their ailment, about their surroundings, and about their possibilities for the future. Information is an underrated element of patient comfort, and therefore recovery, but not all healthcare administrators understand the information most important to convey to new patients.

Why Patient Comfort Matters

First, it pays to understand why patient comfort is so important:

  • Improved recovery. Being comfortable and feeling positive about the situation can help patients recover faster—and of course, faster-recovering patients are good for everyone involved in the process.
  • Patient morale. Patients who feel informed, and who feel they’re working with a transparent organization, are going to have better morale. That will make them more agreeable and easier for your staff to work with.
  • Recommendations. Happier, more informed patients who recover faster will walk away from your organization with a much more positive perspective; that means they’ll be far more likely to give your hospital a good review and recommend it to others.

Giving patients more information gives them less uncertainty, which in turn reduces their anxiety and makes them feel more comfortable in their surroundings.

More Read

10 Problems with Social Media for Dentists
Really Local Healthcare Marketing
Emergency Department Telemedicine
Here’s How Blockchain Influences The Healthcare Sector
Thrush and Breastfeeding: Thrush Symptoms, Causes and Treatment
Value of Rural Hospitals

Types of Information to Provide

So what types of information should you be providing to your patients?

  1. Diagnosis and root causes. First, patients need to be familiar with their diagnosis, and the underlying root causes responsible for it. If they don’t fully understand the diagnosis, they may experience higher levels of fear and uncertainty. And if they don’t understand the root causes, they may be inclined to repeat their mistakes; for example, they may continue using a product associated with their illness.
  2. Legal options. If the patient has been injured as a result of someone’s negligence or a company’s liability, they deserve to know what legal options are available to them. While your medical staff won’t be able to provide direct legal advice, they may be able to recognize abnormal types of injuries and conditions, and recommend the patient to contact a lawyer.
  3. Treatments and alternatives. In the course of treatment, patients should know the details of the treatment you’re recommending to them, including any risks or unpleasant possibilities associated with the treatment. They should also know about any alternatives available, even if you don’t recommend them; when a patient feels like they have viable alternative options, they feel more in control of their destinies.
  4. Short-term and long-term possibilities. Patients often feel better when they have realistic expectations for both the short-term and long-term future. It may not be the news they want to hear, but it’s better to have realistic timeframes (or admissions of uncertainty) from a medical professional than it is to leave the mind to wander.
  5. Hospital (or organizational) information. It’s also helpful to provide information about your hospital (or other organization), so the patient feels more secure with the treatment they’re getting. This may include the credentials of the doctors or nurses treating them, the specialties available at this facility, or the length of time you’ve been in operation. Transparency will build patient trust and confidence.
  6. Insurance and payment options. To the average patient, health insurance seems ridiculously complicated. Patients may not have access to many resources, and may be concerned or confused about what they’re going to owe at the end of their treatment. Helping patients understand the type of insurance they have, what it covers, and what they might owe at the end of treatment is an important way to make patients feel more at ease.
  7. Personal contacts and communication. Though not a piece of information you can provide directly, patients typically want access to friends, family members, or other contacts who may be able to help them understand the information they’re receiving; try to put them in contact as soon as possible. This is especially important for patients who are experiencing a language barrier, or patients who don’t have a clear understanding of what’s happening to them.

As an administrator, it’s on you to make sure your doctors, nurses, and staff members are equipped with the resources necessary to provide these types of information to your patients—and are trained enough in the tenets of your brand culture to provide it proactively. Review your processes regularly to make sure you’re giving patients the attention and care they need to make a full recovery.

Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

5 Steps to a Promising Career as a Healthcare Administrator
5 Steps to a Promising Career as a Healthcare Administrator
Health
July 31, 2025
holistic dental
Holistic Dentist Services Are Natural and Safe
Dental health Specialties
July 28, 2025
botox certification
Help Improve People’s Skin Health Via Botox Certification
Skin Specialties
July 22, 2025
Telemedicine Apps
Why Custom Telemedicine Apps Outperform Off‑the‑Shelf Solutions
Health
July 20, 2025

You Might also Like

What Is the Penalty for a HIPAA Violation?

February 11, 2014

Employee Makes Fun of Patient on Facebook

January 5, 2012
eHealthTechnology

Top 5 Emerging Technologies in Healthcare that Can Improve a Doctor’s Daily Practice

November 21, 2019

A story about the pharmaceutical industry, doctors and patients

April 18, 2016
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?