By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    improving patient experience
    6 Ways to Improve Patient Satisfaction Within Hospitals
    December 1, 2021
    degree for healthcare job
    What Are The Health Benefits Of Having A Degree?
    March 9, 2022
    custom software development is changing healthcare
    Digital Customer Journey Mapping and its Importance for Healthcare
    July 21, 2022
    Latest News
    7 Most Common Healthcare Accreditation Programs: Which Should You Use?
    August 20, 2025
    Hospital Pest Control and the Fight Against Superbugs
    August 20, 2025
    Hygiene Beyond The Clinic: Attention To Overlooked Non-Clinical Spaces
    August 13, 2025
    5 Steps to a Promising Career as a Healthcare Administrator
    August 3, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Options For Seniors Who Outlive Their Life Insurance Policy
    February 16, 2021
    What are the Protections for Mentally Ill People Under the American with Disabilities Act?
    April 2, 2018
    5 Key Healthcare Technology Predictions For 2019
    September 28, 2020
    Latest News
    How Social Security Disability Shapes Access to Care and Everyday Health
    August 20, 2025
    How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
    August 20, 2025
    How One Fall Can Lead to a Long Road of Medical Complications
    August 20, 2025
    How IT and Marketing Teams Can Collaborate to Protect Patient Trust
    July 17, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: 7 Types of Information Patients Need to Feel Comfortable
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > 7 Types of Information Patients Need to Feel Comfortable
eHealth

7 Types of Information Patients Need to Feel Comfortable

Larry Alton
Larry Alton
Share
6 Min Read
7 Types of Information Patients Need to Feel Comfortable
SHARE

 

Contents
  • Why Patient Comfort Matters
  • Types of Information to Provide

As a healthcare provider, it’s your responsibility not just to provide patients with treatment, but also with information—about their ailment, about their surroundings, and about their possibilities for the future. Information is an underrated element of patient comfort, and therefore recovery, but not all healthcare administrators understand the information most important to convey to new patients.

Why Patient Comfort Matters

First, it pays to understand why patient comfort is so important:

  • Improved recovery. Being comfortable and feeling positive about the situation can help patients recover faster—and of course, faster-recovering patients are good for everyone involved in the process.
  • Patient morale. Patients who feel informed, and who feel they’re working with a transparent organization, are going to have better morale. That will make them more agreeable and easier for your staff to work with.
  • Recommendations. Happier, more informed patients who recover faster will walk away from your organization with a much more positive perspective; that means they’ll be far more likely to give your hospital a good review and recommend it to others.

Giving patients more information gives them less uncertainty, which in turn reduces their anxiety and makes them feel more comfortable in their surroundings.

More Read

healthcare social media
Living and Working Social: Good or Bad Medicine for Healthcare?
How Physicians Can Adopt Social Media (Before It’s Too Late)
Recommendations for Healthier Organizations in 2013: Data Security
Meaningful Use and Mobile Apps
Digital Health Gets Extended (Television) Coverage

Types of Information to Provide

So what types of information should you be providing to your patients?

  1. Diagnosis and root causes. First, patients need to be familiar with their diagnosis, and the underlying root causes responsible for it. If they don’t fully understand the diagnosis, they may experience higher levels of fear and uncertainty. And if they don’t understand the root causes, they may be inclined to repeat their mistakes; for example, they may continue using a product associated with their illness.
  2. Legal options. If the patient has been injured as a result of someone’s negligence or a company’s liability, they deserve to know what legal options are available to them. While your medical staff won’t be able to provide direct legal advice, they may be able to recognize abnormal types of injuries and conditions, and recommend the patient to contact a lawyer.
  3. Treatments and alternatives. In the course of treatment, patients should know the details of the treatment you’re recommending to them, including any risks or unpleasant possibilities associated with the treatment. They should also know about any alternatives available, even if you don’t recommend them; when a patient feels like they have viable alternative options, they feel more in control of their destinies.
  4. Short-term and long-term possibilities. Patients often feel better when they have realistic expectations for both the short-term and long-term future. It may not be the news they want to hear, but it’s better to have realistic timeframes (or admissions of uncertainty) from a medical professional than it is to leave the mind to wander.
  5. Hospital (or organizational) information. It’s also helpful to provide information about your hospital (or other organization), so the patient feels more secure with the treatment they’re getting. This may include the credentials of the doctors or nurses treating them, the specialties available at this facility, or the length of time you’ve been in operation. Transparency will build patient trust and confidence.
  6. Insurance and payment options. To the average patient, health insurance seems ridiculously complicated. Patients may not have access to many resources, and may be concerned or confused about what they’re going to owe at the end of their treatment. Helping patients understand the type of insurance they have, what it covers, and what they might owe at the end of treatment is an important way to make patients feel more at ease.
  7. Personal contacts and communication. Though not a piece of information you can provide directly, patients typically want access to friends, family members, or other contacts who may be able to help them understand the information they’re receiving; try to put them in contact as soon as possible. This is especially important for patients who are experiencing a language barrier, or patients who don’t have a clear understanding of what’s happening to them.

As an administrator, it’s on you to make sure your doctors, nurses, and staff members are equipped with the resources necessary to provide these types of information to your patients—and are trained enough in the tenets of your brand culture to provide it proactively. Review your processes regularly to make sure you’re giving patients the attention and care they need to make a full recovery.

Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

engineer fitting prosthetic arm
How Social Security Disability Shapes Access to Care and Everyday Health
Health care
August 20, 2025
a woman explaining the document
How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
Public Health
August 20, 2025
physiotherapist at work
How One Fall Can Lead to a Long Road of Medical Complications
Health care
August 20, 2025
Common Healthcare Accreditation Programs
7 Most Common Healthcare Accreditation Programs: Which Should You Use?
Health News
August 20, 2025

You Might also Like

Innovating Medicaid with the Medical Home Model

July 29, 2012

What’s Been Happening in mHealth: Update

October 19, 2012
EHR Market Share report
BusinesseHealthMedical Records

Insights from the 2014 Meaningful Use EHR Market Share Report

May 6, 2014
Global HealthcareMedical EducationMedical RecordsNews

Here’s Why The Lab Automation Market Is Growing

February 2, 2019
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?