The Quest for Healthcare Quality Part II: Patient Perspectives
Defining Healthcare QualityWhen it comes to defining healthcare quality, the opinion of the patients might be the most important of all. They are, after all, the ones on the receiving…
“Orange Is the New Black”: What Prisoners and Patients Have in Common
While binge-watching the second season of “Orange Is the New Black,” I was reminded of an important parallel between patients and prisoners. Both are victims of a “third-party decider economy”…
IT Helps Smooth Transitions of Care
Care transitions often result in additional work for both the patient and the healthcare providers concerned. How can you improve the coordination of care? Care transitions often result in additional…
My Wish List for Apple’s HealthKit Initiative
Apple has been making headlines again, which is not unusual for a company that sets trends and moves markets. A week or so ago they announced that iOS 8 would…
8 Healthcare Provider Pain Points
Summary: What are your healthcare provider pain points? What are you doing to overcome them? What advice can you offer your colleagues? Summary: What are your healthcare provider pain points?…
Enhancing the “Coolness Factor” in Our Later Years
Biomedical advances over the last century have advanced our life spans to degrees that would seem miraculous to a late 19th century observer. But as a 100-year lifespan begins to…
Why All Hospitals Are Also Digital Companies
The web has changed the way the world does business. The web has changed the way the world does business. You don’t have to look farther than a holiday shopping season,…
Healthcare Compass: Comparing Primary Care Quality in Massachusetts
Massachusetts Health Quality Partners (MHQP) just launched Healthcare Compass, an informative and easy-to-navigate site for patients seeking comparative information on the quality of physician practices in the state. The site presents…
Is Design Important in Healthcare?
I’ve been in the healthcare delivery business now for 30 years and I can confidently say we’ve paid almost no attention to design. Systems are built around physicians’ desires and…
