By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Mobile Health > The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]
eHealthMobile Health

The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]

joan justice
joan justice
Share
2 Min Read
low patient satisfaction scores
SHARE

Did you know that the number one patient complaint in hospitals is noise level? So what happens when you give hospital staff smartphones? Much less overhead paging resulting in much lower noise levels. According to the following infographic, hospitals that armed caregivers with smartphones saw a 78% decrease in overhead paging.

Did you know that the number one patient complaint in hospitals is noise level? So what happens when you give hospital staff smartphones? Much less overhead paging resulting in much lower noise levels. According to the following infographic, hospitals that armed caregivers with smartphones saw a 78% decrease in overhead paging.

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) are assesment surveys given to patients about their experience at a specific hospital.  The questionnaire measures the patient’s experience, perceptions and level of satisfaction during their hospital stay. It’s extremely important for hospitals to maintain high HCAHPS scores as it pertains directly to the patient experience.

Hospitals are incentivized to have high HCAHPS scores.  HCAHPS performance  is used in the calculation of the value-based incentive payment in the Hospital Value-Based Purchasing program.

Read the HCAHPS fact sheet: HCAHPS 

More Read

eHealth social media
MyHealthTeams CEO Eric Peacock on Social Media in Healthcare [Part II]
Do Physician Rating Sites Make the Grade? Find a Doctor on Angie’s List
How to Make SEO Work for Your Dental Practice
E-Prescribing: Garbage In, Garbage Out
Promising New Patient Recovery Technology

The following infographic by Voalte (www.voalte.com) shows some of the ways smartphones can help hospitals improve their HCAHPS scores:

 low patient satisfaction scores

TAGGED:HCAHPS scoresinfographicssmartphones
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5KFollowersLike
4.5KFollowersFollow
2.8KFollowersPin
136KSubscribersSubscribe

Latest News

public health housing
Structural Integrity in Homes and Its Impact on Public Health
Public Health
March 5, 2026
health and wellness
Redefining Self-Care: Health and Wellness Beyond the Trends 
Health Uncategorized
February 28, 2026
Understanding Leaky Gut Syndrome
Understanding Leaky Gut Syndrome
Health
February 25, 2026
Invisalign for Adults: Is It Too Late to Straighten Your Teeth?
Dental health Specialties
February 24, 2026

You Might also Like

eHealth
eHealthMedical RecordsTechnology

Electronic Health Records: Still Not Good Enough (Part 2)

May 11, 2013

How to Prepare For and Execute An Online Presence

November 22, 2011
How Wearable Tech Insights Are Improving Healthcare
Mobile HealthTechnology

How Wearable Tech Insights Are Improving Healthcare

November 22, 2019

New Telestroke Initiative Discussion Group Added

May 24, 2011
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?