By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Mobile Health > The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]
eHealthMobile Health

The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]

joan justice
joan justice
Share
2 Min Read
low patient satisfaction scores
SHARE

Did you know that the number one patient complaint in hospitals is noise level? So what happens when you give hospital staff smartphones? Much less overhead paging resulting in much lower noise levels. According to the following infographic, hospitals that armed caregivers with smartphones saw a 78% decrease in overhead paging.

Did you know that the number one patient complaint in hospitals is noise level? So what happens when you give hospital staff smartphones? Much less overhead paging resulting in much lower noise levels. According to the following infographic, hospitals that armed caregivers with smartphones saw a 78% decrease in overhead paging.

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) are assesment surveys given to patients about their experience at a specific hospital.  The questionnaire measures the patient’s experience, perceptions and level of satisfaction during their hospital stay. It’s extremely important for hospitals to maintain high HCAHPS scores as it pertains directly to the patient experience.

Hospitals are incentivized to have high HCAHPS scores.  HCAHPS performance  is used in the calculation of the value-based incentive payment in the Hospital Value-Based Purchasing program.

Read the HCAHPS fact sheet: HCAHPS 

More Read

FCC Ponies Up for Telemedicine But Marks Down Subsidy
The Doctor Will Skype You Now: Changing How We Go to the Doctor
Why Video Matters in Hospital Marketing
Patients to Have Right to Access Lab Test Result Data
Daniel Kraft: Health Media for the Future

The following infographic by Voalte (www.voalte.com) shows some of the ways smartphones can help hospitals improve their HCAHPS scores:

 low patient satisfaction scores

TAGGED:HCAHPS scoresinfographicssmartphones
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5KFollowersLike
4.5KFollowersFollow
2.8KFollowersPin
136KSubscribersSubscribe

Latest News

CRM Software for healthcare
A Beginner’s Guide to Medical CRM Software for Clinics, Medspas, and Telehealth
Global Healthcare Technology
December 29, 2025
The Evolving Role of Nurse Educators in Strengthening Clinical Workforce Readiness
Career Nursing
December 22, 2025
back health
The Quiet Strain: How Digital Habits Are Reshaping Back Health
Infographics
December 22, 2025
in-home care service
How to Choose the Best In-Home Care Service for Seniors with Limited Mobility
Senior Care Wellness
December 19, 2025

You Might also Like

Clinical trial data
BusinesseHealthFinanceMedical Records

Clinical Trials Software Firm Gets Funding to Help with Health Data Digitization

November 4, 2013
healthcare social media
eHealthSocial Media

HealthCare Social Media Review Edition #39 – Patient Engagement

October 23, 2013
social media use for medical site
BusinesseHealthSocial MediaTechnology

How Social Media Can Boost Your Medical Site

June 9, 2017

Innovating Technology to Drive Collaborative Care [VIDEO]

February 13, 2015
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?