By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Mobile Health > The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]
eHealthMobile Health

The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]

joan justice
joan justice
Share
2 Min Read
low patient satisfaction scores
SHARE

Did you know that the number one patient complaint in hospitals is noise level? So what happens when you give hospital staff smartphones? Much less overhead paging resulting in much lower noise levels. According to the following infographic, hospitals that armed caregivers with smartphones saw a 78% decrease in overhead paging.

Did you know that the number one patient complaint in hospitals is noise level? So what happens when you give hospital staff smartphones? Much less overhead paging resulting in much lower noise levels. According to the following infographic, hospitals that armed caregivers with smartphones saw a 78% decrease in overhead paging.

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) are assesment surveys given to patients about their experience at a specific hospital.  The questionnaire measures the patient’s experience, perceptions and level of satisfaction during their hospital stay. It’s extremely important for hospitals to maintain high HCAHPS scores as it pertains directly to the patient experience.

Hospitals are incentivized to have high HCAHPS scores.  HCAHPS performance  is used in the calculation of the value-based incentive payment in the Hospital Value-Based Purchasing program.

Read the HCAHPS fact sheet: HCAHPS 

More Read

Reducing Fragmentation in Patient Care NOW not Next Year
Personal v Professional Physician Social Media
Healthcare’s Digital Revolution
2012 Predictions for Health IT
Why Medical Professionals Should Embrace Internet Marketing

The following infographic by Voalte (www.voalte.com) shows some of the ways smartphones can help hospitals improve their HCAHPS scores:

 low patient satisfaction scores

TAGGED:HCAHPS scoresinfographicssmartphones
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

uv protection in winter
Winter Sun Safety: Why UV Protection Matters Year-Round
Health
October 29, 2025
Nurse Scheduling Software
Evaluating 7 Best Nurse Scheduling Software
Nursing Technology
October 28, 2025
contamination
Batch Failures And The Hidden Costs Of Contamination
Health Infographics
October 21, 2025
Medication Management For Seniors
Simplifying Medication Management For Seniors
Infographics Senior Care
October 21, 2025

You Might also Like

Physician Marketing mistakes
BusinessSocial Media

Common Mistakes to Avoid When Marketing Your Medical Practice Online

October 9, 2014

Flying “Eye” DC-10 Hospitals Give the Gift of Sight

November 14, 2011

Aetna Acquires mHealth StartUp, iTriage: mHealth is Here to Stay

December 20, 2011

Medical Social Media Factoids….Breaking News

May 2, 2012
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?