By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > eHealth > Mobile Health > The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]
eHealthMobile Health

The High Cost of Low Patient Satisfaction Scores [INFOGRAPHIC]

joan justice
joan justice
Share
2 Min Read
low patient satisfaction scores
SHARE

Did you know that the number one patient complaint in hospitals is noise level? So what happens when you give hospital staff smartphones? Much less overhead paging resulting in much lower noise levels. According to the following infographic, hospitals that armed caregivers with smartphones saw a 78% decrease in overhead paging.

Did you know that the number one patient complaint in hospitals is noise level? So what happens when you give hospital staff smartphones? Much less overhead paging resulting in much lower noise levels. According to the following infographic, hospitals that armed caregivers with smartphones saw a 78% decrease in overhead paging.

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) are assesment surveys given to patients about their experience at a specific hospital.  The questionnaire measures the patient’s experience, perceptions and level of satisfaction during their hospital stay. It’s extremely important for hospitals to maintain high HCAHPS scores as it pertains directly to the patient experience.

Hospitals are incentivized to have high HCAHPS scores.  HCAHPS performance  is used in the calculation of the value-based incentive payment in the Hospital Value-Based Purchasing program.

Read the HCAHPS fact sheet: HCAHPS 

More Read

Image
Mobile Health Around the Globe: Spain and InShapeMoms
Digital Health’s Future Calls for New Regulatory Vision
Coordinated Care Begins With The Patient
Health Care Social Media Review #57: The Ketchup Edition
Common Mistakes to Avoid When Marketing Your Medical Practice Online

The following infographic by Voalte (www.voalte.com) shows some of the ways smartphones can help hospitals improve their HCAHPS scores:

 low patient satisfaction scores

TAGGED:HCAHPS scoresinfographicssmartphones
Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

How In-Home Nursing Care Can Support Recovery After Surgery
M&Y Care LLC Explains How In-Home Nursing Care Can Support Recovery After Surgery
Nursing
November 11, 2025
health wellbeing Safe Home Heating for Vulnerable Populations: Children, Seniors, and Patients
Safe Home Heating for Vulnerable Populations: Children, Seniors, and Patients
Health
November 8, 2025
file a police report after a car accident
Can Filing a Police Report Help with Medical Bills?
Policy & Law
November 2, 2025
Slips and falls can happen in the blink of an eye, often in spaces we believe to be safe. A brief moment of misstep
When a Simple Fall Becomes a Serious Health Concern
Health
November 1, 2025

You Might also Like

Image
Global HealthcareMobile Health

Mobile Health Around the Globe: 10 Best Tools to Boost mHealth Initiatives in Africa: Part II

September 10, 2012

Shoot a Telemedicine Video and Win Some Cash

July 2, 2012

White House’s Obamacare Support Tweet Attracts Haters

September 6, 2013
Healthcare IT Risk Questions
BusinesseHealthHospital AdministrationMedical RecordsTechnology

5 Healthcare IT Risks in 2014

May 6, 2014
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?