By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    migraine home remedies and-devices
    The Best Home Remedies for Migraines
    June 5, 2025
    learn to recognize and treat yeast infections
    Most Commonly Asked Questions About Yeast Infections
    November 17, 2021
    Advanced lung cancer diagnosis systems used by doctors
    Advanced Lung Cancer Diagnosis Systems Used by Doctors
    March 6, 2022
    Latest News
    5 Steps to a Promising Career as a Healthcare Administrator
    July 31, 2025
    Why Custom Telemedicine Apps Outperform Off‑the‑Shelf Solutions
    July 20, 2025
    How Probate Planning Shapes the Future of Your Estate and Family Care
    July 17, 2025
    Beyond Nutrition: Everyday Foods That Support Whole-Body Health
    June 15, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    Image
    Boomer Voice
    June 12, 2013
    The Anatomy of Health Insurance [Infographic]
    April 19, 2012
    Patient Commando Features Canadian Women Changing Healthcare
    August 23, 2013
    Latest News
    How IT and Marketing Teams Can Collaborate to Protect Patient Trust
    July 17, 2025
    How Health Choices and Legal Actions Intersect After an Injury
    July 17, 2025
    How communities and healthcare providers can address slip and fall injuries with legal awareness
    July 17, 2025
    Let Your Lawyer Handle the Work Before You Pay Medical Costs
    July 6, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: The Value of Healthcare Portals for Patient Engagement
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > Business > Hospital Administration > The Value of Healthcare Portals for Patient Engagement
BusinesseHealthHospital AdministrationTechnology

The Value of Healthcare Portals for Patient Engagement

Jonathan Catley
Jonathan Catley
Share
5 Min Read
SHARE

More and more, doctors and patients are relying on the internet to interact with each other. Using healthcare portals accessible on the web has revolutionized communication and substantially reduced the number of phone calls that are needed.Healthcare Portals, Patient Engagement

Contents
Are Patients Willing To Use Portals?Communicate More EffectivelyReduce the Number of Phone CallsGet Prescription RefillsShare Records with Specialists

More and more, doctors and patients are relying on the internet to interact with each other. Using healthcare portals accessible on the web has revolutionized communication and substantially reduced the number of phone calls that are needed.Healthcare Portals, Patient Engagement

The experience of one Montana patient, is typical. He pointed out that,

“If I need a prescription renewed or have a question for [the doctor], you hop on the portal, and his nurse usually has an answer back to you within an hour.”

More Read

hospital administration
Collaborative Constancy
Obamacare and the changing healthcare landscape [Infographic]
8 Ideas for Topics You Can Write About in Your Medical Blog
Colleen Young x 2 = #hcsmca: Maths and Health
Developing Meditations Apps to Fight the Mental Health Crisis

Are Patients Willing To Use Portals?

According to MarketWatch.com, a survey conducted by Xerox showed that both boomers and millennials are very open to using healthcare portals to give and receive medical information. Millennials grew up with electronics and are at home with the internet. Over 43% said they would use their smartphones to access information. They showed the strongest interest, over 57%, in reviewing their medical records.

More than two-thirds of older patients have chronic conditions that require visits to the doctor. In fact they account for two-thirds of the U.S. healthcare budget. Over 50% of people in the boomer age group said they would be interested in getting access to medical care and information by using a portal.

There is no question that both patients and doctors want to use the portals. Here is a look at how they will continue to revolutionize the patient and doctor relationship in the coming years.

Communicate More Effectively

Having electronic records stored online lets both the physician and the patient look at what is recorded. Both can more easily spot trends. For example, blood sugar spikes or cluster headaches might be happening during periods of family upsets. Knowing the correlation can help with creating an effective treatment plan.

If a patient is worried about how his new prescription is affecting him, he can easily connect with the nurse or doctor to ask if what he is experiencing is normal. It is quick and easy, and lets the doctor makes changes early. If the process needs to be done by phone, the patient often just waits it out instead of calling because it takes so much effort.

Reduce the Number of Phone Calls

Patients can book appointments quickly online. This substantially reduces the number of calls the front desk has to field during the course of a day.

It helps streamline the process of working patients in for a visit, especially when combined with robo-calls to remind them it is time for their next appointment. While the ability to talk to a live person is appreciated by patients, having the ability to accomplish certain things online adds another great layer of customer service to patients.

Get Prescription Refills

With healthcare portals, it is easy for a patient to request that a refill prescription be sent to the pharmacy. He can do it online 24 hours a day, 7 days a week, whenever he becomes aware that he is running low.

Likewise, physicians and staff can approve refills at any time, making it more likely the pharmacist will get the ok for the medicine in a timely manner. It can also help to reduce patient wait times, since prescription refills can be handled outside of the patient’s office visit.

Share Records with Specialists

Portals simplify the process of asking a specialist to review a patient’s case. This results in better care and getting expert advice quickly. According to the blog on Healthcare IT News, the most advanced portals provide accurate, easy-to-use data for physicians, as well as the ability to share it securely with specialists.

Healthcare portals are making doctor-to-patient and doctor-to-doctor communication easier, quicker, and more accurate. It results in better diagnosis, more consistent care, as well as less frustration and more trust on the part of patients.

Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

5 Steps to a Promising Career as a Healthcare Administrator
5 Steps to a Promising Career as a Healthcare Administrator
Health
July 31, 2025
holistic dental
Holistic Dentist Services Are Natural and Safe
Dental health Specialties
July 28, 2025
botox certification
Help Improve People’s Skin Health Via Botox Certification
Skin Specialties
July 22, 2025
Telemedicine Apps
Why Custom Telemedicine Apps Outperform Off‑the‑Shelf Solutions
Health
July 20, 2025

You Might also Like

AMN Healthcare’s 2013 Survey of Social Media and Mobile Usage by Healthcare Professionals: Job Search and Career Trends, is a follow-up to two prior surveys in 2010 and 2011. It provides hospitals and other healthcare organizations, along with leaders in the field, with an inside look at clinicians’ job search methods, career development activities and social media practices, as well as how their behaviors have changed over time.
BusinesseHealthHospital AdministrationSocial Media

HCP Use of Social Media for Recruitment [INFOGRAPHIC]

April 5, 2014

Do You Really Understand What it Means to be Uninsured in America?

April 26, 2012

The Future of Consumer-Directed Health Care

March 7, 2011
Social Media

Social Media: Pharma Industry Considers Patient Engagement a Must

February 12, 2012
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?