Informal Influence in Healthcare: #NPSFLLI7
The 7th Annual National Patient Safety Foundation and Lucian Leape Institute Forum and Gala was held last week in Boston, gathering patient safety leaders together to share knowledge, recharge and…
Expanding Insurance May Not Mean Long Lines and Trouble Seeing the Doctor
When health reform made it on the agenda in 2008-9, it took almost no time to hear the old familiar line that government-run health care will mean rationing, with crowded…
Valuable Marketing Lessons Doctors Can Learn from Nordstrom
For the sake of a convenient label, let’s call it the Nordstrom Syndrome. Doctors of various professional disciplines come to me, with some regularity, exhibiting symptoms of this (marketing) condition,…
7 Healthcare Marketing Stumbles and Blunders
Physicians, as a rule, tend to be risk adverse. The science base of healthcare, combined with training, continuing education, and experience in practice, can make medical risk manageable. Physicians, as…
Top 5 Reasons Physicians Are Unhappy
Research completed by Jackson Healthcare yielded an incredible array of data on physician satisfaction. While healthcare is increasingly interested and motivated to obtain and analyze patient satisfaction, perhaps not enough attention…
Medical Complications Torture Doctors, Too
If you are a physician like me who performs procedures, then rarely you will cause a medical complication. This is a reality of medical life. If perforation of the colon…
10 Digital Health Mavens to Watch – And Why We Need You to Pick Yourself
"Pick yourself."Seth Godin, the noted marketer (and in my mind, psychologist and self-help guru) says this often. "Pick yourself."Seth Godin, the noted marketer (and in my mind, psychologist and self-help…
The Information Junkies in Your Support Group
Do you have information junkies in your support group?It happens all the time. Do you have information junkies in your support group?It happens all the time.You have a support group member…
The “7 Deadly Sins” That Lead to Preventable Readmissions
Preventable readmissions are a top focus for healthcare administration due to recent Medicare penalties. Preventable readmissions are a top focus for healthcare administration due to recent Medicare penalties. Starting October…
Designing for Health and Happiness
Yesterday my feed sent me an interesting article on the iMed Apps website. The Slideshare below by David Sobel, Director of Patient Education and Health Promotion for The Permanente Medical Group…
