Patient Reactance: What It Is and Why Clinicians Need to Be Aware of It
Can you say “reactance”? Don’t feel bad, I wasn’t familiar with the term either until recently. But as you will see, anyone that has ever been a patient will catch…
Social Media Optimization for Mobile Devices: What Healthcare Marketers Need to Know
Mobile devices, including smartphones and tablets, are shaking things up in the world of healthcare. Mobile devices, including smartphones and tablets, are shaking things up in the world of healthcare.…
CMS Proposed Payment Changes for Outpatient Procedures
On July 14, 2014, the CMS released its Proposed Hospital Outpatient Prospective Payment System (OPPS) schedule for out-patient departments, ambulatory surgery centers (ASCs) and the Medicare Physician Fee Schedule (PFS).…
5 Steps to Achieving URAC Specialty Pharmacy Accreditation
For many patients with complex, chronic illnesses, specialty pharmacies are the crux of their treatment. It is through these pharmacies that they can obtain their prescriptions, many of which are…
Patient Portals: Hiding in Plain Sight
Many physician offices have patient portals, since they’re a requirement for Meaningful Use Stage 2. But a new survey from Software Advice confirms what we knew intuitively – these portals…
Visions of Care
To Ask The QuestionAmericans want doctors who care about them, not just for them. Yes, we do want clinicians to be competent and skilled. But above all, we want doctors…
To Up Patient Satisfaction, Hospital Supply Chain Units Need Better IT and Technology
I’ve been looking at hospital supply chain automation and the IT surrounding it for a number of years now. Starting with Cardinal Health but then moving on to help a…
Physicians Lose Right of Free Speech
I’m all for free speech and very hostile to censorship. The response to ugly speech is not censorship, but is rebuttal speech. Of course, there’s a lot of speech out…
Michael Little Offers Insights on FDA’s 2014 Regulations for LDTs
On July 31, 2014, the U.S. Food and Drug Administration announced its plans for regulation aimed at ensuring that certain tests used by healthcare professionals provide accurate, consistent and reliable…
15 Reasons Your Claims May Have Been Denied
A claim could have been denied for many reasons. The question is, could any of them been prevented? Many claim denials are completely avoidable – and in fact, there are…
